Customer Service Medical

|*** Rosa Lee Drive |256-***-**** |

|Meridianville, AL |fancyfeathers57@yah|

|35759 |oo.com |

Nancy S. Feathers

|Objective |To obtain a position as a customer service |

| |representative in a dynamic working environment |

|Experience |March 08 - Present Drs. David Griffin and G. Dudley|

| |Huntsville, AL |

| |Personal Assistant |

| |Manage schedules, events, records, household and |

| |travel |

| |Handle majority of communications between employer |

| |and other associates |

| |2003 - 2008 The Orthopedic Center Huntsville, AL |

| |Medical Secretary/Personal Assistant, Dr. David |

| |Griffin |

| |Performed daily administrative tasks to assist |

| |doctor with surgery and clinic |

| |Assisted patient's and other professional's phone |

| |calls/requests |

| |Performed majority of communications between office|

| |staff, doctors and vendors |

| |2001 - 2003 Hazel Green Pediatrics Hazel Green, AL |

| |Office Manager |

| |Supervised non-medical staff and their |

| |administrative duties |

| |Responsible for all aspects of business operations |

| |such as billing, accounts receivable/payable, |

| |scheduling and check in/out |

| |Coordinated certification activities for the |

| |practice |

| |Managed multi-lined phone system |

| |2000- 2001 Dermatology Associates Huntsville, AL |

| |Phone Operator/Appointment Scheduler |

| |Operated multi-lined phone lines |

| |1996- 2000 Huntsville Pediatrics Associates |

| |Huntsville, AL |

| |Medical Receptionist and New Patient Coordinator |

| |Received and processed practice calls |

| |Provided orientation for new patients |

| |1995 -1996 Huntsville Hospital Huntsville, AL |

| |Medical Receptionist and Medical Records |

| |Performed receptionist duties |

| |Maintained medical records for the hospital |

|Education |1976 - 1978 Allan Hancock College Santa Maria, CA |

| |A.S., Business Administration |

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