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Project Manager Customer Service

Location:
Glen Burnie, MD, 21061
Salary:
48,000
Posted:
November 18, 2012

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Resume:

JANICE WELLMAN

*** ********* ****

Glen Burnie, Maryland 21061

410-***-****

zmknys@r.postjobfree.com

Experience:

**** ** ******* ****** ********** Corporation

Columbia, MD

Project Assistant/Office Manager

Supports project managers with formatting documents, organization of

documents and spreadsheets, conversion to PDF and production of report

deliverables, file maintenance, hard files as well as electronic into SharePoint

Support Marketing Team for new business proposals

Create quotes, invoices and shipping of explosive detection products for national

and international shipments

General office duties, incoming and outgoing mail and courier packages, faxes,

office supplies, copying, office equipment maintenance, daily office functions

Maintain field resource schedule

Expense reports and travel arrangements

POC for Government Assessment Reports on Federal Government contracts

2002 to 2008 Groundwater & Environmental Services, Inc.

Crofton, MD

Project Manager Assistant

Directly supports project managers with all aspects including client contact, project

budgets and review of files, active and closure sites

Supports office and field technical services

File maintenance, hard files as well as electronic

QA/QC, processing and copying of reports to regulatory agencies, tracking

deliverables

Data entry tasks for project related support, into data base, creating Monitoring tables

Local office HR functions: new hires, insurance, employee benefits

Maintains office accounting: check book, petty cash, timesheets, project budget

tracking, sales & rental data entry for client invoicing, monthly pre-invoice process

and invoicing to clients, AP vendor/subcontractor invoice coding

Maintains vehicle fleet logistics: scheduling, maintenance, regulatory upkeep

General office duties, incoming and outgoing mail and courier packages, faxes, office

supplies, copying, machine maintenance

Janice Wellman

Page 2 of 2

1999 – 2002 Free State Reporting

Annapolis, MD

Administrative Assistant/Transcript Processor

Assisting transcribers with checking out and completed cases

Transcription of Social Security Appeals cases from audio tape

Processing completed transcripts, proofing, copying and preparing for daily

regulatory deadlines

Processing monthly invoices

Word processing

General office duties, including phones, incoming mail, rental of mailboxes, faxes,

office supplies, copying

1996 – 2000 Colonial Florist

Annapolis, MD

Sales Clerk

Assist customers with sales/orders

Process incoming/outgoing electronic orders

Assist where needed

Skills:

High level of attention to details and accuracy

Ability to manage multiple tasks while meeting deadlines efficiently

Capable of making decisions within guidelines

Understand and follow policies and procedures

Ability to understand and take on new tasks

Proficient in Microsoft Office, including spreadsheet management using Excel,

Power Point, Outlook, Google and Adobe and SharePoint file management

Sixteen years of previous office and customer service experience

Reliable and dependable

Notary

DOT/HazMat certification for packaging – 49CFR Security Awareness

Salary Requirement: $45,000 - $50,000

References Available on Request



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