Customer Service Manager

*S.*** ARLINGTON AVE. • NAPERVILLE, IL *****

PHONE 331-***-****• E-MAIL *******@***.***

VIKTORAS R. CESAS

OBJECTIVE

To be given the opportunity to expand and build my professional experience of the business world, and to be given the chance to accomplish my goals while I establish my career and experience what I am most passionate about.

WORK EXPERIENCE

05/2010 – Current L.A. Fitness Naperville, IL

Personal Trainer

Individual client/trainer sessions

Provide health and fitness knowledge to clients

Designing safe and practical fitness plans

Help clients achieve their goals

07/2009 – 01/2010 Papa John’s Pizzeria Wheaton , IL

Shift Manager

Prepare ingredients for the day

Line cook

Handling store finances

Inventory tracking

Promoting and advertising new menu items and specials

Customer service

Delegating duties to employees

05/2008 – 02/2009 Pot Belly’s Sandwich Works Chicago, IL

Customer Service Representative

Customer service

Promoting daily specials

Line Cook

Cashier

Clean/Bus tables

Inventory stocking the cooler and back-room

EDUCATION

10/09 – 4/10 National Personal Training Institute Lisle, IL

Certified Personal Trainer

Completed: April 1, 2010

100 hours of theory – Program Design, Client Evaluation, Psychology of Motivation, Business Management

100 hours of Nutrition – Energy Systems, Utilization of Macro and Micro nutrients, Diet Fads and Myths

100 hours of Anatomy and Physiology – Muscle Structure, Kinesiology, Skeletal, Endocrine, Cardiovascular Systems

200 hours of Practical Experience – Spotting Techniques, Lifting Techniques, Monitoring and recording results of clients, Program Design and Implementation, Fitness Assessment and Testing

2003 – 2006 College of DuPage Glen Ellyn, IL

Computer Science

1999 – 2003 Naperville North High School Naperville, IL

General Course Studies

Graduated: January, 2003

INTERESTS/HOBBIES

- Computers

- Networking

- Assembly/Repair

- Words Per Min: Approximately 80 - 100

- Software: Microsoft and Adobe

- Athletics

- Running (5k – Half Marathon Runs)

- Cycling

CERTIFICATIONS

- National Personal Training Institute Diploma (NPTI)

- Training and Wellness Certification Commission ACPT (TW-CC ACPT)

- CPR/AED (American Heart Association)

REFERENCES

Sean Bivens Restaurant Training Manager/Pizza Hut 630-***-****

Michael Perkins Assistant Store Manager/Walgreens 763-***-****

Ryan Jeambey Shift Manager/Papa John’s 630-***-****

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