Customer Service Medical
Resume:
Tawanda Potts
**** ********* ******, *** * - B
Bronx, New York 10474
Career Objective: Looking for a challenging and rewarding opportunity in the customer support field.
Experience:
Milbank, Tweed, Hadley & McCloy New York, New York
INTEROFFICE MAIL ROOM CLERK / HOLIDAY OPTIONS 2008 - 2010
- Distributed and sorted mail and quanity of packages to clients within the firm.
- Handled also Documents ,Memo’s ,Faxes ,Library Books etcs.
- Copier rooms stock with supplies when need
William Lea New York, New York
Interoffice Mail Room Clerk / Shearman & Sterling LLP 2007 – 2008
- Sorted and distributed U.S. mail and delivery heavy parcels, accountable mail (FedEx,
UPS, Parcel Post, etc)
- Scanned all incoming and outgoing mail with palm pilot for data entry.
- Retrieved orders of delivery or pick-up by request from a dispatcher detailing invoices that
will schedule a location.
Dynamic Messenger Service New York, New York
Interoffice Mail Room Clerk 2005 – 2007
- Retrieved, sorted, and distributed mail/packages between office floors.
- Prepared shipments and deliveries.
- Handled multiple copy projects as needed.
- Worked with messenger service, UPS, FedEx, and assisted employees with mailroom
procedures.
Metropolitan Hospital New York, New York
Clerical Assistant 2001 – 2005
- Accessed Medicaid records and processed patient’s bills for payment
or reimbursement by Medicaid.
- Filed documentation and organized patient’s medical records.
- Provided insurance and medical documentation to doctors.
Duane Reade New York, New York
Cashier 1999 – 2001
- Responsible for accurate balancing of register, inventory and provision of courteous
customer service.
Education:
Laguardia College
( Computer Science-89)
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