Operations Management
Resume:
Richard R. Julien
Canton, MA ***21
Phone: 781-***-****
Cell: 617-***-****
Email: **********@***.***
Distribution Operations Manager / Supervisor
Perishable, Non-perishable Distribution Operation
MANAGEMENT PROFILE
Management professional with proven ability to plan, schedule and multi task. Highly effective manager at developing efficiencies for improved labor standards and increased productivity. A leader that partnered with Human Resources to improve employee relations and develop targets for performance improvements. Open to the ever-changing needs of the business with the ability to bring individuals together for common goal.
AREAS OF EXPERTISE
Voice Selection Supply Chain Management W.M.S. (Exe & AS 400)
RF Technology Team Training & Mentoring Customer Service
Engineered Standards Crane retrieval Safety Awareness
Best Practices Performance Appraisal Redesign/Streamlining
ACCOMPLISHMENTS
Increased productivity by 1.9% ensuring the implementation and adherence to policies and procedures.
Drove initiatives in the management team and organizationally that contributed to the long-term operational excellence and credibility of our customer service. Decreased store claims and missing product.
Instrumental in safety reduction of work-related injuries far below industry standard. Partnered with the safety manger to implement a department safety, ergonomics program
Reduction in workers compensation with an extended temporary work program
Tighten cube of pallets by 10% reducing transportation costs
Increased retention level of new hires by 10%
Adjusted schedule to lower the overall cost in selector overtime
Cemented business relationships with key departments that helped implement controls that achieved cost savings for overall business.
Increased Knowledge of associates by establishing performance requirements and personal development targets. Lead teams to ensure they meet or exceed key performance indicators.
Was 1 of 6 managers / supervisors to start up new 1.2 million square ft. facility
Improved dock out times for loads that decrease drivers overtime
Slotted product to reduce scratches; increased productivity and decreased customer claims
Created a personal rapport and win win relationship with union associates
Richard R. Julien Page 2
PROFESSIONAL HISTORY
Stop & Shop Assonet, MA1997- DEC. 2011
Stop & Sop is a grocery store chain with a 1.2 million square ft distribution center is Assonet, MA. The distribution center has approximately 1,200 associates from management to union positions.
Perishable Operations Manager, Sept.2010 to Dec. 2011
Directed all areas of the 3rd shift selection and receiving operation in the perishable facility. Managed the process of selection of 1.2 million cases a week. Mentored associates in the personal advancement of their careers. Administered progressive discipline for contractual offences.
Grocery Operations Manager; Mar. 2008 to Sept.2010
Managed all areas of the 3rd shift selection and receiving operation in the grocery facility. Managed the selection process of 800,000 cases per week. Worked with 3 rd party vendors to consolidate incoming loads. Arraigned timely schedules for cross-docked pallets to arrive in Assonet increased productivity. Promotions were made do to supervisors overall distribution knowledge.
Lead Distribution Supervisor; 2005 to 2008
Worked directly with the systems manager to develop reports to maximize pieces per hour. My responsibility included tracking and training of over 150 new hires. Trained and developed 8 supervisors and 8 clerical associates on all new wms and crane retrieval systems resulting in improved efficiencies and increased productivity.
Special Project Assonet; 2003 to 2004
Received specialized training of EXE systems. Start up supervisor for new facility. Worked with labor standards. Attended formal training in facility of sister company Giant in Carlisle PA. My Responsibility included the training of supervisors and clerical staff upon start of Assonet facility.
Distribution Supervisor; 1997 to 2003
Accomplished main board supervisory skills at early stage of career. Responsible for the sanitation of the building. Networked with transportation dept for on time deliveries. Each accident was thoroughly and accurately investigated at each offense resulting in a reduction of injuries.
Lechmere Woburn, MA 1982-1996
Lechmere was a high-end electronics store servicing the New England area. There was 18 stores and a distribution center in Woburn MA.
Production Supervisor; 1993 to 1996
Scheduled all photographic needs to ensure deadline completion. Hire train sample coordinators. Communicate with buyers and 3rd party vendors time sensitive material. Participate in 2 inventories per year. Maintain files of existing photographs for reproduction.
Photographer; 1989 to 1993
Photograph products to enhance their features. Shoot on production schedule to meet deadlines. Use creative lighting to make subject matter intense.
Assistant Photographer; 1985 to 1989
Be available for photographers needs for lighting or processing of film. Prop, clean, assemble samples for photography. Arraign product according to layout and prop with a creativity that enhances the shot.
Sample Coordinator; 1982 to 1985
Worked with marketing to gather all products for photography. Communicated with advertising on weekly basis of the status of missing product. Worked with 3rd part vendors for scheduling issues.
PROFESSIONAL DEVELOPENT
Excel, Word, Google mail, Bloodbourne Pathogens, Decisions Making, Leading with emotional intelligence, 1st line supervisory, Coaching for success, Conflict resolution, Lotus Notes.
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