Diane Clarke
Schertz, TX
*********@*****.***
OBJECTIVE: A challenging position that allows for continual learning and workplace growth
SKILLS PROFILE
Executive/Administrative Assistant / Supervisory background. Excellent computer skills to include Microsoft Word, Excel and Outlook. Strong oral and written communication skills.
EMPLOYMENT HISTORY
February 18, 2008 to May 9, 2008 Peyton Resource Group
Mortgage Loan Funder – contractor at USAA Federal Savings Bank
Responsible for reviewing HUD1 Settlement Statements for accuracy on conventional refinance and purchase transactions, requesting corrections, funding loans. Heavy contact with title companies and attorneys.
September 2002 to February 2008 Excellence Mortgage, San Antonio, TX
Administrative Assistant/ Processor
Assistant to Operations Manager, President and four loan officers. Responsible for client contact to obtain loan information and reviewing received information.
Responsible for running automated underwriting programs, validating underwriting approvals, gathering loan documents, figuring income, reviewing credit reports, legal descriptions, chain of title, submitting loans to underwriter and clearing conditions.
Heavy contact with company executives, realtors, builders, wholesale lenders, clients and underwriters
Responsible for ordering and reviewing title commitments, hazard insurance, surveys, closing protection letters and warranty deeds. Monitor receipt of closing documents at title companies, reviewing HUD-1 settlement statement for accuracy of closing costs prior to closing.
September 2001 – March 2002 - Karen Lugar, Attorney at Law
Administrative Assistant
Duties included mortgage data research relating to licensing issues in all 50 United States. Strong telephone contact with various State/Government offices to maintain mortgage database.
August 2000 – August 2001 Petty Ranch Company, San Antonio, TX
Executive Assistant
Assistant to Owner/Partner, Chief Financial Officer and also assist Owner when his assistant is away. Duties include travel arrangements, database management, event planning, dictation and filing.
March 1999 – August 2000 Frost Bank, San Antonio, TX
Administrative Assistant
Administrative Assistant to the Operations Manager of the Mortgage Lending Department at Frost National Bank. I was placed at Frost by Today’s Staffing in March 1999 and became a permanent employee in July 1999. My duties include all administrative functions for the Operations Manager including writing departmental procedures, processing wholesale loans, PC technical troubleshooting for the department as a whole, arranging meetings and/or training sessions, writing and preparing training material, interpretation and implementation of new Mortgage products, programming forms on MortgageWare, writing and running reports from the MortgageWare system and the supervision of the clerical staff.
Jan 1999 – March 1999
Today’s Staffing, San Antonio, TX
I worked in the Mortgage Department of Broadway Bank for approximately six weeks replacing an employee on leave of absence. Duties included processing of conventional mortgage loans and pre-closing inventory.
February 1984 – Sept 1998
Homeside Lending, San Antonio, TX
During my 14-year tenure with Homeside Lending, I worked in several departments within the Mortgage Center. My positions ranged from Administrative Assistant to Supervisor. Following is a synopsis of the experience gained in the various departments during my tenure at Homeside.
Secretary – Senior Vice President Acquisition Department
• Composing and typing correspondence
• Maintaining employee files
• Composing Letters of Intent when purchasing loans
• Supervising special projects when assigned
• Making Travel Arrangements
• Statistical Reporting
Regulatory Compliance Specialist – Legal Department
• Responsible for maintaining regulatory library housing FNMA, FHLMC, HUD, GNMA and Private Investor guidelines and revisions
• Responsible for State and Government licensing for Mortgage branches in various states.
• Responsible for monitoring and maintaining various State and Federal laws pertaining to Mortgage Lending and Servicing
• Responsible for dispersing said information to appropriate staff and departments
• Responsible for Annual Audits / review from various state and/or federal agencies
• Responsible for all Home Mortgage Disclosure Act (HMDA) reporting
• Statistical Reporting
Supervisory Positions
MIP/PMI & Loss Draft Departments
Hazard, Flood and Force Placed Insurance
Acquisition Release / Control
Flow Service Release Department
• Supervised employees ranging in number from 4 to 23
• Responsible for interviewing, hiring and termination of staff associates
• Preparation of annual budgets and projected budgets
• Training and continuing education of staff associates
• Statistical Reporting to upper management
• Preparation and Presentation of Technical training on aspects of our servicing system
• Preparation and Presentation of PC software training to staff associates when necessary
• Writing and delivering annual reviews
• Responsible for daily function of various departments
• Coordination of acquisitions / Service Releases with inside departments and outside agencies/companies
• Programming statistical reports for departmental and Company use
• Monitoring insurance funds and repairs on properties
• Payment of annual Insurance Premiums on escrowed Mortgage Loans
• Reconciliation and payment of mortgage insurance funds to governmental agencies
• Design and implementation of departmental and Company procedures
• Monitoring contractual guidelines for possible recourse
• Review of Legal contracts to ensure recourse coverage for all servicing departments
REFERENCES AVAILABLE UPON REQUEST