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Quality Systems Technician

Location:
Orland Park, Illinois, 60451, United States
Salary:
70,000 +
Posted:
March 22, 2011

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JOHN P. O’NEILL

**** **** ***** • NEW LENOX, IL 60451

PHONE: (815) ***-**** • CELL: (815) ***-**** • EMAIL: zhtl4l@r.postjobfree.com

PROJECT MANAGEMENT

Business Analysis … Information Management … Client Relationships

Results-oriented professional with a broad background which includes project management, process analysis, data analysis and reporting, staff supervision and the ability to conceptualize and apply solutions to streamline operations. Demonstrated organizational and communication skills.

SELECTED ACCOMPLISHMENTS

• Managed large and small Document Control and Information Management projects involving office and field personnel, budgets, schedules, overall data quality and project status reporting and maintaining client relationships.

• Created a Information/Document Management Section of 13 professionals establishing its scope, organizational structure, personnel responsibilities and data entry and performance guidelines.

• Document Management Co-Chairman for a global Business Process Improvement initiative charged with defining standardized business processes and procedures to support Information/Document Management related scopes on large projects.

• Established strong relationships with client, vendors, agencies and site staff to effectively coordinate and communicate Information Management requirements, processes and quality deliverables per schedule.

PROFESSIONAL EXPERIENCE

BORG WARNER, Bellwood, Il 2010 – Present

Quality Document Coordinator

Work with Manufacturing Engineers and Production Operations to manage Quality Documentation and Change Management Systems. Coordinate review and revision of controlled documents

Post documentation in standardized format and work with production on training.

• Verify continuity of document characteristics from Engineering Print, to PFMEA, to Control Plan parameters, work instructions.

CHICAGO BRIDGE & IRON, Plainfield, IL 2006 – 2009

Manager, Information/Document Management

Established and managed a Document Management staff assigned to multiple engineering procurement and construction projects.

• Managed Document Management staff assigned to multiple engineering projects including interviewing, hiring, training and ongoing staff development.

• Wrote project specific and baseline procedures and guidelines for managing document management work processes, data quality standards and reporting requirements.

• Defined functional User requirements, and worked with IT analysts and programmers to enhance Information/Document Management system.

JOHN P. O’NEILL PAGE 2

• Created test plans and implementation plans for System upgrades and enhancements.

BUSINESS CONSULTANT, New Lenox, IL 2002 – 2006

Assisted small companies in implementing business office functions and software, defining file

organization strategies, data and database integrity processes. Trained staff in MS office applications.

LASALLE BANK, Chicago, IL (Acquired by ABN AMRO) 2001 – 2002

CLIENT RELATIONSHIP MANAGER

Communicated Company’s technology standards and implementation processes between the Cash Management business unit composed of more than 40 IT Infrastructure Department Sections associated with over 200 computer systems.

• Facilitated meetings to prepare and monitor service level agreements and reported relevant project status and management issues and recommendations to Senior Management.

ARTHUR ANDERSEN, Chicago, IL 2000 – 2000

RELATIONSHIP MANAGER

Communicated technical and business issues between the Corporate Technology Groups and the Business Advisory Services Group, ensuring applications developed were using the required and current Information Technologies.

SARGENT & LUNDY LLC, Chicago, IL 1973 – 2000

PROJECT MANAGER – STAFF SUPERVISOR

Supervised 60 projects and 80 personnel in the implementation of Corporate, Client, and Federal records and data management requirements for indexing, distributing, maintaining files, and retaining schedules. Member of Sargent & Lundy’s Leadership Team comprised of the top 10% of managers in the organization.

• Served as Project and Office Manager for a top ten National Utility project. Responsible for P&L of $5 million, scope management, scheduling, and local hiring.

• Requested by client to act as Lead Consultant in developing functional requirements for a standardized document control and records management system.

• Supervised 12 technical consultants on a multi-year client project involving the development and implementation of a standardized work control process and system for six facilities.

• Prepared and presented a multi-session training material for over 400 personnel working in eight different departments from six facilities.

• Presented papers at the Nuclear Information and Records Management Association as well as the Association for Configuration and Data Management.

EDUCATION

DEPAUL UNIVERSITY Chicago, IL

LIBERAL ARTS PROGRAM

JOLIET JUNIOR COLLEGE Joliet, IL

ASSOCIATED IN APPLIED SCIENCE IN BUSINESS MANAGEMENT



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