Medical Office Clerical

Objective

To secure a position that affords me the opportunity to demonstrate my skills, abilities and training as beneficial to the company, advancement opportunities and personal enhancement.

Summary of Qualifications

Twenty-five years of hands-on practical experience performing a broad range of customer service functions including the accurate handling of sensitive documents in both the legal and medical fields.

Computer literate. Excellent interpersonal and verbal/written communication skills; ability to quickly establish rapport with clients, customers and vendor; outstanding representative for employee relations.

A dedicated and flexible team worker, well organized, detail oriented and able to successfully determine priorities.

Education

Everest University, Jacksonville, FL

Medical Insurance Billing and Coding

Florida Community College of Jacksonville

Legal Assisting, AS Degree

Professional Experience

Publix Super Markets, Inc, Jacksonville, FL

Front Customer Service, 2000-2008

Worked in three different departments (Front Service Clerk, Produce Clerk, Bakery Clerk). Assisted customers. Responsible for inventory control, pricing and packing products. Received and stocked inventory. Responsible for maintaining appropriate documentation.

Office of the Public Defender, Jacksonville, FL

Paralegal Intern, 1998-1999

Researched assigned topics relating to criminal defense; compiled, analyzed and summarized research. Interviewed clients, researched misdemeanor and felony files and assisted attorneys and clients in court.

St Nicholas Pharmacy, Jacksonville, FL

Pharmacy Technician, 1980-1988

Answered phones for orders and refills. Filled prescriptions under the guidance of registered pharmacist ensuring optimum customer service to generate repeat and referral business. Responsible for third-party billing procedures. Managed special orders. Received and stocked inventory. Maintained appropriate documentation.

References

Available upon request.

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