Tina M Stubblefield
***** **** **** ** **** TX *7449
Ph: 281-***-**** / 713-***-****
OBJECTIVE: Seeking a challenging position where my banking experience will able me to contribute in a positive fashion to management support administration, problem resolution and communication. Extensive background in finance utilizing high degree accuracy, observance of deadlines, while focusing on
customer service.
PROFESSIONAL PROFILE: Skilled in streamlining procedures for maximized productivity and profitability. I am a highly-motivated leader and team
player, with over 25 years of banking experience. Major’s strengths in data entry, balancing, typing, oral, written communication, telephone etiquette and
ability to work effectively with others with little or no supervision. Proficient data base operations as related to problem solving, 10 key-by touch, and customer service. Includes wire transfers, accounts receivable and payable. Computer literate in Microsoft Word, Excel, Windows XP, AS/400, Lotus 123 and Power
Point. I have effective coordination with multiple departments.
Experience:
03/07-Present
Venturi Staffing Partners / AIG
2100 West Loop South, Suite 150
Houston, TX 77027
Delivery Team - Process claim forms, open mail direct to correct department,
Stamp incoming mail with date and time with limited time. Copy, fax, delivery process work to be scanned. Process Brokerage and Non-Brokerage account
Within limited time,. Process investment using: AWD, 20 Vision, MLTRD,.
Post checks to customer investment, (529 plans, IRA, 401k, 403b etc..)
help others when needed. Work in a team environment.
Experience:
08/98 - 03/06
Sterling Bank, 15000 North West Freeway
WIRE TRANSFER GENERALIST
Provide superior customer service. Process customer wires transaction in a friendly, timely and accurate manner. Assist customer with incoming/outgoing wire transfer
request. Ability to work in a fast paced team environment, handle multiple tasks and prioritize work. Management time and organizational skills and making good sound judgment when needed. Verifies incoming/outgoing wires transfer through OFAC,
monitors incoming/outgoing wires activity report any suspicious activity to manager, prepare balance sheet of all incoming/outgoing wires transfer. Research
wires for bank officers/central departments, cross trained in various function within department. Comply with bank guidelines, including audit and security procedures. Consistently maintain above-average ratings for superior customer service.
06/96 – 03/98
Mariner Post Acute Network, 15415 Katy Freeway
PAYROLL ASSISTANCE
Assist in payroll department, file payroll edit, record child support garnishments, collected taxes, and I.R.S. garnishments payment. Open and distributed
mail. Work close with supervisor on different project, process incoming call regarding employees W 2 forms, payroll correction, dispute about payroll checks,
assist in computer room on payroll issues. Report any problems to management.
Education 08/96 – 05/98 Houston Community College,
BUSINESS MANAGEMENT
Courses Completed: Business Math 1,2 / Business Mgmt / Basic Accounting.