Project Manager Management

Ann Stubbendeck

*** ******** *****

Melbourne, FL 32940

402-***-**** (h) 402-***-**** (c)

***************@*******.***

What Ann will do for your company?

Ann is capable of successfully establishing an effective program management operations and a culture of continuous quality improvement. Ann can be strategically focused because she is a results-driven leader with a proven ability to increase profits. Ann will bring her PMP and ITIL v3 Foundations certifications to a firm that is looking to improve its operations and reduce its expenses. She will offer strong leadership and consulting services leveraging her 23 years of experience in managing complex projects, organizational change, resources, and client relationships.

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Sr. Project Manager/Account Manager 7/2011 – 4/2012 Amovius, Melbourne, FL

• Established enterprise project management reporting for Amovius and improvement plans for establishing operational performance measures.

• Established link between MS project, Team Foundation Server, and Project Server for custom client reporting dashboards.

• Represented company and managed Agile Software Development projects for a million dollar account.

Sr. Project Manager/PMO 7/2005 – 5/2011 Capgemini

• Designed operational reporting for Capgemini’s Global Tools and Processes business unit. Created reporting structure to manage $22 Million budget and track forecasts for 180 global team members. Successfully reduced the PMO budget by $326K by automating the data integration between Oracle, Visual Basic, Excel, and SharePoint.

• Led $3M effort to establish Citrix farms to support servers hosted within Capgemini’s Toronto, Kansas City, and Dallas data centers. The new Citrix platform allowed for the migration of data center and application development support staff to a globally accessible support network. Acted as a change agent moving Capgemini’s support model from a "client centric" to a “leveraged” skill set model. Facilitated work of data center managers to create: Globalized authorization processes and policies, Incident and service level agreement monitoring, Security policies, Disaster Recovery, Backups, Storage, Outage alerts, Change management governance, and Knowledge transfer documentation.

• Established PMO governance for Capgemini’s Toronto’s data center leadership, resulting in a $40M energy client renewal.

• Standardized project methodology across Capgemini’s Toronto, Kansas City, and Dallas data centers. This $290K effort successfully met CMMI Level 3 and FDA regulatory standards within a very aggressive deadline.

Project Mgr./eCommerce Mgr. 4/1996- 7/2005 Hewlett Packard, Omaha, NE

• Implemented $1-3M projects involving complex multi-platform integration between HP commercial web stores, AS/400 mainframe systems, EDI, Data warehouse, and JD Edwards Financial systems.

• Demonstrated a comprehensive knowledge of international supply chain logistics and vendor management.

• Presented “Best Practices for Managing Project Information using MS SharePoint” to all Hewlett Packard Personal Systems Group project managers on 3/08/2005. Had gotten a perfect rating for content and presentation from the attendees.

• Served as an IT subject matter expert for e-business initiatives for prospective Fortune 1000 clients. Produced scope of work and response to proposal documents for prospective e-commerce clients.

• Conducted business and technical discovery with prospective clients to find tools best suiting their procurement needs.

• Coordinated internal and external user groups for feedback and enhancement prioritization for software development. Provided client training, training manuals, and marketing white papers for sales support.

• Managed QA testing for web application tools, including the management of development resources, creation of test scripts and coordination of alpha and beta test users.

04/1994 - 11/1995 Telecheck, Houston, TX

07/1990 - 02/1994 GCServices, Houston, TX

Business Analyst/Trainer 05/1988 - 07/1990 CACI, Fairfax, VA

• Authored program proposals and specifications for software development projects with mainframe systems.

• Conducted business and technical discovery with prospective clients to customize their collection software. Developed all training programs from scratch.

• Conducted domestic and international class room systems training.

EDUCATION

• University of Iowa / Instructional Design & Technology, Iowa City, Iowa

(1/1986 - 5/1988) Master's Degree GPA 3.2

• University of Northern Iowa / General Studies, Cedar Falls, IA

(8/1982 - 12/1985) Bachelor's Degree GPA 3.4

CERTIFICATIONS

• Project Management Professional (PMP) 1/2001 - Present

• ITIL v3 Foundations Certification 10/2010 - Present

SKIILLS

Beginner Access, Adobe, Citrix, VMware

Intermediate Clarity, IBM AS/400, Oracle Financials, Primavera, Replicon, Visio, Team Foundations Server, Jira

Expert MS Office Suite, MS Project, MS Project Server, SharePoint, SQL Reporting

ADDITIONAL INFORMATION

• Willing to Travel ;

• US Citizen

• Eligible for security clearance

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