Mortgage/Quality Control/Underwriter/Processor/Asst. Ops Mgr

JENNIFER C. JONES

OBJECTIVE

To help maintain the professionalism of the corporation and assit the organization in achieving its goals.

EXPERIENCE

****-**** ******* ******** *******, Inc. Orlando, FL

Quality Control Manager/ Broker Approval

 Managed QC Specialist’s

 Responsible for reviewing broker application’s for approval purpose

 Selected and completed Pre-funding QC audits in compliance with QC Program and updated database.

 Tracked retail and wholesale performance issues, maintained Watch

List, and communicated fundings to upper management.

2004-2007 American Home Mortgage Maitland, FL

Quality Control Manager/Underwriter

 Managed QC Specialist’s

 Oversaw all pre-funding quality control audits as well as Post-Closing Compliance.

 Maintained QC error trend reports and databases; implement training tools.

 Implemented policies and procedures for broker watch and exclusionary list.

 Underwrote conforming and non-conforming loans with approval authority of $3,000,000.

1999-2004 Ivanhoe Financial, Inc. Maitland, FL

Quality Control Manager

 Manager/Trainer responsibilities for three regions and newly hired QC Specialist

 Maintained QC error trend reports and databases; implemented training tools.

1997-1999 Crestar Mortgage (SunTrust) Maitland, FL

Sr. Adminstrative Assistant

 Supported Sr. level management

 Trained and supervised other support staff

1992-1997 SunKey Auto Insurance Orlando, FL

Adminstrative Assistant

 Performed administrative and office support duties

*********@*****.***

716 LANGSTON COURT • ORLANDO, FLORIDA 32804 • PHONE 407-***-****

OTHER SKILLS

_____________________________________________________________________________________

 53 WPM

 MS Excel

 MS Word

 MS Office

 Powerpoint

 DU

 LP

 Lexis-Nexis

 D&B

 M.A.R.I.

 Calyix

 QuickBooks

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