Customer Service Management

Benjamin Showalter

*** ******** *****, ********, ** 50669

641-***-****

*.***********@*****.***

OBJECTIVE

I am looking for a career to utilize my customer service skills and my outgoing personality.

SKILLS PROFILE

• Good with money management and has cashier experience

• Good math skills

• Experience in handling confidential paperwork

• Good customer-relations background

EMPLOYMENT HISTORY

One on One Associate Sept 2010-current

Nevada Community School District., Nevada, Iowa

• Work with the teacher in a classroom setting.

• Help the student utilize his time.

• Help the student with his daily tasks.

• Monitor the students’ behavior throughout the day.

Program Assistant Aug. 2008-Aug. 2010

Lutheran Services of Iowa., Ames, Iowa

• Assisted clients with money management.

• Assisted with daily tasks.

• Utilized Harmony to document progress of clients.

• Transported clients to appointments and around town.

• Utilized Microsoft Outlook for daily tasks.

• Attended monthly trainings.

Cashier Nov. 2004-July 2008

Hy-Vee Food Store., Iowa Falls, Iowa

• Served customers at cash register.

• Prepared and packaged food in the meat department.

• Served food in the Hy-Vee deli.

• Bagged groceries and interacted with customers.

Lot Attendant May 2007-Sept 2007

Dale Howard Inc., Iowa Falls, Iowa

• Washed and serviced cars.

• Picked up and dropped off customers vehicles.

• Test drove cars.

• Ran errands for management.

EDUCATION

Associate of Arts, Criminal Justice/Fire Science

Ellsworth Community College, Iowa Falls, IA

Associate of Arts, Education

Ellsworth Community College, Iowa Falls, IA

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