Customer Service Manager

Andrew Klima

**** ******** ****

Naples, FL *****

Cellular: 727-***-****

*******@*****.***

PROFESSIONAL EXPERIENCE

• Six Successful years in Sales, four successful years in Online Marketing and IT.

• Successfully built online marketing campaigns for CSA and ADK Computer Solutions that brought in thousands of customers.

• Successful sales for past 6 years, Customer Service for 6 years, Online Marketing for 4 years, Accounting for 4 years, and Computer repair for 4 years.

ACCOMPLISHMENTS

• Sold over 20 computers in one week.

• Sold over $50,000 in electronics in one week.

• Worked as Ecommerce Marketing Manager bringing in hundreds of clients with my campaigns in just weeks.

• Continually recognized by management for exceptional sales, marketing, customer relation skills, as well as professional representation of the company.

• Elected President of my Fraternity gaining exceptional leadership, and time management skills.

• Started my own computer repair business and built up a large cliental within just 3 weeks with my online marketing campaigns.

EDUCATION

• Florida Gulf Coast University- Graduate- GPA 3.05 Double Major: Computer Information Systems and Business Management

Fort Myers, Florida

OTHER QUALIFICATIONS/PROGRAMS WORKED WITH:

* Microsoft Word * Project Management

* Microsoft Powerpoint * Exchange/Outlook

* Windows 2000 * PC Repair

* Windows XP * Networking

* Windows Vista * Customer Service

* Microsoft Excel * Computer Sales

* Adobe Photoshop * Computer Setup

* Vector Art

* Online Marketing

* Quickbooks

* Linkedin

* Adobe Dreamweaver * Costumer Support

* SEO

* SEM

* PPC

* Facebook

* Twitter

REFERENCES

Shelly Osterhout/Dell manager and CSA owner/239-***-****

Eric Swanson/Dicks Sporting Goods Manager/239-***-****

Javanti Rogers/Best Buy Manager and Dell Colleague/407-***-****

Don Walker/Baseball Coach/239-***-****

Rob Ramey/Family friend/727-***-****

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