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Customer Service Assistant

Los Angeles, CA, 90033
August 24, 2012

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Steve F. Ramirez

**** **** **** ***, *** Angeles, CA 90033



Overview Seeking a position that will enable me to further enhance the skills I have acquired by utilizing them in a dynamic and challenging setting.

Employment Unified Grocers 2008-2010 Commerce, CA

Certified forklift operator/Merchandiser Packer

Worked as a certified forklift operator while utilizing a T2 (talk Man)

Main responsibilities were to label, prepare products in pallets and shrink wrap pallet. Once order is complete ensure that pallets are securely strapped to prevent loss or damaged merchandise, while work had to be completed with 95-100%.

When pallets were completed ensured that they were transferred and arrived to their assigned docking station for loading.

Menasha Packaging 2004-2008

Santa Fe Springs, CA

Initial position was a certified forklift operator, Soon became an assistant to Die cut machine operators. I was then promoted to full time assistant for accurate data entry and over seeing that machines were running properly.

Responsibilities as a Maintenance Mechanic included but were not limited to: Overseeing staff of 3-5 employees, working with upper management on a close day to day basis. Responsible for creating spread sheets on Excel/Microsoft Word/PowerPoint/internal software, running daily/weekly/monthly statistical reports, also responsible for purchasing all office/warehouse supplies, preparing final analysis reports which were presented to upper management as well taking on any and all other tasks as assigned.

Education 2004 East Los Angeles Skill Center Los Angeles, CA

• GED Preparation

• Completed Forklift Certification

Skills • Exceptional Customer Service

• Bilingual Speak, read and write both English and Spanish

• Fast Learner and diligent team player

• Computer literate in Microsoft office programs

References Available Upon Request

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