Customer Service El Paso

MICHAEL A. MENDOZA

***** ******* ***., ** ****, Texas 79925

915-***-**** ****************@*****.***

OFFERING: A solid record of experience and education in various phases of Business Operations, Project

Management and Customer Service with both the ability and desire to make a significant

contribution.

EDUCATION

• University of Texas, El Paso, Texas; Multi-Disciplinary Studies Bachelor Degree 2011.

• El Paso Community College, El Paso, Texas; Associate of Applied Science Degree, Design Technology.

WORK EXPERIENCE

2009 – 2010 Werner Transportation, Omaha, NE

• Over the Road Transportation / Delivery

2005 – 2007 Best Roofing & Waterproofing, Inc. Gardena, CA

• Progress Billing / Certified Payroll Administration / Customer Service

2004 – 2005 International Supplies, Inglewood, CA

• Receiving / Back Order Clerk

2002 – 2003 Motorway Auto Group, El Paso, TX

• Wholesale Title Clerk / Biller

2001 – 2002 Ysleta Independent School District, El Paso, TX

• Substitute Teacher

2000 – 2001 Guidance Staffing, Federal Way, WA

• Temporary Position, assisted in all phases for Payroll Department @ The Ram

1998 – 2000 Rusher Air Conditioning, Torrance, CA

• Responsible for providing all phases of customer service.

• Prepared estimates and quotes, coordinated service calls and performed Billing for work orders on a weekly basis.

• Interfaced heavily with clients; addressed complaints; rectified errors and extended credits when appropriate.

1993 – 1995 Target Stores Inc., El Paso, TX

• Awarded Employee of the Month for personal contributions.

1986 – 1987 Rapid Design Service, Inc., El Paso, TX

• Draftsman

LANGUAGES Fluent in English and speak Spanish

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