CHRISTA JAHN
St. Michael, MN 55376
763-***-**** • *******.****@*****.***
EMPLOYMENT
AON HEWITT ASSOCIATES - BROOKLYN PARK, MN 2009 – Present
Leave of Absence Case Manager
* Maintain FMLA and State Leave Information on Several Different Accounts
* Obtain and Review Updated Medical Evidence of Reason for Leave
* Review Guidelines for Eligibility Resulting in Accurate Decisions
* Compose and Send Communications to Employers and Employees
* Determine Pay Authorizations
* Verify Employee Information in PeopleSoft
* Provide Customer Service and Support to Intake
* Resolve Problems and Mentor Other Staff to Increase Knowledge of LOA Management
* Ethics and Mentorship Committees
* Editor of Weekly Newsletter
METAL SALES MANUFACTURING CORPORATION - ROGERS, MN 2005 – 2008
Administrative Assistant/Traffic Coordinator
* Invoicing, Production Report Generation and Accounts Payable
* Assisted in Shipping Schedules, Created Shipping Database and Computed Driver Payroll
* Devised Management Presentations and Sales Aids, Developed Employee Recognition Program
* Customer Service, Secretarial Duties, Invoicing and Filing
BURSCH TRAVEL - MONTICELLO, MN 2003 – 2005
THE TRAVEL GALLERY- BUFFALO, MN 2001 – 2003
Travel Agent
* Made Travel Arrangements and Provided Customer Service
* Secretarial and Marketing Assistance
* Maintained and Updated Client Base and Participated in After Hour Events
EDUCATION and CERTIFICATION
CERTIFICATION OF DISABILITY MANAGEMENT SPECIALISTS April 2011
Associate Disability Management Specialist
HR CERTIFICATE INSTITUTE December 2009
Passed PHR Exam
ST. CLOUD STATE UNIVERSITY - ST. CLOUD, MN May 2009
Bachelor of Science in Human Resource Management
* Certificate in Business Computer Systems
* Worked Full Time while Attending College for 4.5 years
* Cum Laude Graduate - Awarded Transfer Student Academic Excellence Scholarship
SOUTHEASTERN ACADEMY - KISSIMMEE, FL January 2000
Diploma in Airline/International Travel Industry Program