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Customer Service Representative

bryans road, MD, 20616
August 07, 2012

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Raquis Shawndell Goss

**** ****** *****

Bryans Road, MD 20616

301-***-**** (Home)

240-***-**** (Mobile)


To obtain a position that will enable me to continue to grow professionally, use my strong organizational skills and utilize my ability to work well with people.


Macy’s Department Store (November 2011-february 2012)

Holiday Position – Customer Service Rep

Arlington, VA

• Assist customers with orders

• Restock supplies.

Council of Chief State School Officers (CCSSO) (Summer 2011)

Washington, DC

Annual Meeting Customer Service Representative

• Assist attendees at annual conference.

• Help prepare and set up for annual conference.

Men’s Warehouse (March 2011 – November 2012)

Arlington, VA

Front Desk Clerk

• Assist customers with orders and help with measurements.

• Restock supplies.

Burger King (Summer 2010)

Accokeek, MD

Cashier/Cook/Courtesy Clerk

• Cashier duties – obtain meal orders for customers.

• Light cleaning duties – help maintain dining area and restrooms clean.

• Prepare food.

Trans Management Systems (Summer 2009)

Arlington, VA

Office Clerk

• Perform office services and light clerical duties.

• Help with mailings for materials and orders for Head Start Publications to ensure they are completed in a timely manner.

• Help with courier services, in addition to Fed-Ex and UPS.

• Perform light typing.

Indian Head Movie Theatre (April 2008 – May 2009)

Bryans Road, MD

Front Desk Customer Service Representative

• Process payment of tickets.

• Cashier duties – obtain refreshments for customers.

• Light cleaning duties – help maintain theatre and restrooms clean.

Safeway (September 2007 – April 2008)

Bryans Road, MD

Courtesy Clerk

• Help customers with their groceries – bagging and delivering to cars.

• Light cleaning duties – help maintain cleanliness of store.

• Restock shelves.


Art Institute of Washington, DC

Rosslyn, VA

Major: Film – Bachelors Degree Expected Spring 2013

Henry E. Lackey High School

Indian Head, MD

Major: General Studies – High School Diploma (June 2010)


Tracy Malcom


Carla Toye


Kimberly Watson


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