Customer Service High School

Christina J. Turner

** ****** **. #**

Little Rock, AR

*************@*****.***

501-***-****

Objective: Seeking professional employment where I can grow, be able to utilize and enhance my customer service skills, and balance out my college education in an exclusively customer orientated environment.

Experience: September 2010-Present Little Rock Job Corp. Little Rock, AR

FSA

• Responsible for assisting in the preparation of food and beverage for consumption by students.

• Mentors, monitors and models the Career Success Standards as required by the PRH

• Provides superior customer service as all times

• Transfer food, supplies and equipment between storage areas and kitchen and/or cafeteria

• Clears, clean and sanitize kitchen, cafeteria area and food storage areas

Jan. 2009-April 2009 UAMS Little Rock, AR

FSW

• Prepare patient breakfast, lunch, dessert food trays

• Maintain responsibility for time management and best utilization of resources

• Set up breakfast and lunch food tray line.

• Use basic Mathematics to measure patient food portions

Sept.2007-June 2008 Market Strategies North Little Rock, AR

• Interview AT&T business and consumers

• Collect data regarding their satisfaction with local and internet service

• Data Entry and set appointment to schedule interviews

• Successfully complete interview surveys wit customers

Jan.2007-May 2007 Arkansas Children’s Hospital Little Rock, AR

Host/NSR

• Responsible for delivery and collection of trays, menus, and patient satisfaction surveys

• Acts the liaisons between the patient, food and nutrition service areas

• Provide floor stock on Patient Care Units

• Deliver food to patients/guest throughout hospital

October 2003- Feb.2006 Baptist Medical Center Little Rock, AR

NSR

• Transport patient food try through the hospital

• Maintain a safe and sanity work environment according to the department standards

• Use proper storage techniques to storage food items

• Follow special food tray orders delivered to patients

April 2002- March 2003 GC Services Little Rock, AR

CSR/Collections

• Contact customers to resolve delinquent status on Sprint Account(s)

• Document account information and payments on the computer

• Confirm payments or negotiate payment arrangements

• Recover unpaid balance on account(s)

Education, Certification, Software:

High School diploma Proficient in Internet

Over 40 hour’s college credit WPM 40

CPR certified Knowledge in using Word Office and Power Point

Food SevSafe Cerified

Reference:

Bobby Coleman Baptist Medical Center Food Supervisor 501-***-****

Shirley Coleman High School English Teacher 501-***-****

Kessler Ferguson Arkansas Blue Cross Blue shield 501-***-****

Rita Jones Elementary Secretary 501-***-****

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