Manager General

* ***** **** • NEWARK, DE *****

PHONE HM 302-***-**** CELL 302-***-**** • E-MAIL ************@***.***

JOE L. WALKER

OBJECTIVE

To obtain a career with a company that I can share my experience with and learn from them to make the company further successful.

FUNCTIONAL SUMMARY

Proven track record in increasing sales. Strength in hiring, motivating and training staff resulting in lower turnover and advancement from within. Strong ability to lower food, labor, and operational cost. Proficient in analyzing budgets and P&L statements. Skilled in scheduling, ordering, and receiving. Quick in analyzing problem areas and correcting them effectively. Excellent in guest relations. Strong educational background in food and restaurant management. Excellent computer skills. Practice core values on a daily basis.

EMPLOYMENT

From 12/2009 to 5/2011 Wawa Inc.

AGM

• In charge of cycle counts, ordering, receiving, payroll, scheduling, coaching, evaluations, all monies, daily, weekly, monthly reports, adhering to budget, safety, communication to staff, and working knowledge of all positions. Volume of 140,000 pr week.

From 5/2001 to 10/2009 Jake’s

General Manager

• In charge of training company and franchise managers and staff. Assisted in store openings. Created marketing strategies and developed fund raising activities. In charge of total operation including food, labor, and operational cost. Scheduling, ordering and receiving. Implemental in creating policies, training materials, and operational guidelines.

From 2/1999 to 5/2001 Cracker Barrel

Associate Manager

• Scheduling in excess of 150 employees. In charge of hiring, evaluations, coaching, training, and terminations. Guest relations. Assist in retail operations. Food production, inventory control, cost analysis, and daily, weekly, and monthly reports.

Other

Luby’s Cafeteria – General Manager – 7 years

• Excess of 5 million in sales per year. All food made from scratch.

Wendy’s – General Manager/Trouble shooter

• Reported to units to correct food, labor, and/or operational cost. Sent to 17 different units and successfully repaired them.

EDUCATION

Del Mar College Corpus Christi, TX

Associates Degree

Restaurant Management

OTHER ACCOMPLISHMENTS

• Assisted in catering at Texas Stadium during the Dallas Cowboy football season, including all the suites, press boxes, and cheerleaders.

• Assisted in catering formal College Presidents dinners.

• Assisted in catering full line BBQ dinner for 8000 people in less than 4 hours.

• In charge of food service operations at John Reeves Cub Scout Camp in Alpine, NJ. Developed cycle menus for breakfast, lunch, dinner, and special events for 8 weeks, serving over 800 different scouts each week.

• Awarded Wawa’s value pin for exceptional customer relations.

• Graduated in top 10% in all training programs.

• ServSafe certified.

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