Customer Service Sales
Resume:
Shakeena Hudson-Thomas
Charlotte, NC 28206
**************@*****.***
Objective: To obtain a position where I can utilize my customer service skills.
Skills:
• Customer service
• Sales
• Data entry
• Merchandising
• Cash handling
Education:
A.A.S Forensic Science 2013
Central Piedmont Community College Charlotte, NC
Work Experience:
Cashier/Server
PJJD Enterprises (July 14, 2011-November 2011)
• Operate cash register
• Assist customers in order selections by prompting specific menu items and specials.
• Recommend specific menu items and ensure accurate service.
• Ensure high guest check averages by suggesting and selling additional food and beverage items.
• Engage in the preparation and presentation of quesadillas, burritos, tacos, and salads.
Administrative Assistant June 2011
The Jones Consulting Group Charlotte, NC
• Collect and sort hard copy data
• Input information into a database utilizing Microsoft Excel
Junior League of Charlotte Warehouse March 25, 2011 – June 25, 2011
Cashier/Sales Associate Charlotte, NC
• Operated cash register
• Answered business telephone
• Performed clerical duties
• Handled sales
• Merchandised clothes
• Performed any other duties the manager requested.
Cashier/Sales associate October 2011-Present
ROSS DRESS FOR LESS
• Answer business telephone
• Operate cash register
• Customer service
• Occupy fitting room
Training:
National Professional Certification in Customer Service Charlotte, NC
Certificate Agency: National Retail Federation Foundation
Q Foundation Charlotte, NC
Computer applications 1&2, Microsoft Word, Excel, & PowerPoint, keyboarding, customer service
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate