Telecommunication Technician

Timothy A. Steward

**** ********** ***** *****: 240-***-****

Upper Marlboro, Maryland 20772 e-mail: *************@*****.***

Telecommunications Specialist Customer Service

Telephone Installer and Repair

As a motivated team player, I am eager to cultivate a leading edge as a Telecommunications Specialist for a challenging employer in its quest to ensure the very highest standards of integrity, competence, and leadership. I perform well under pressure, utilizing the interpersonal skills required to get along well with others and easily adapt to changing environments. Blending years of productivity and experience in the workplace with a solid track record of growth serving clients in the private sector, I have developed a genuine appreciation for people, processes, and diverse cultures. Having also acquired the skills and sensibility to listen

and follow detailed instructions and work independently to reach all targeted goals, I have established the foundation required to effectively contribute to the daily operations of an organization committed to succeed in today’s growing telecommunications industry.

Key Competencies

… Friendly, Flexible, Dedicated Team Member Certified Manager of Confidential Records …

… Capable of Functioning Well With Tight Deadlines Ability to Engage, Support, and Impress Key Players …

Professional Experience

Telecommunication Specialist, Anderson Cabling, Inc., Front Royal, Virginia, March 2004 – June 2011

● Install, or corrdinate installation of, new or modified hardware, software, or programming modules of telecommunications systems. (VOIP, ISDN, STE, and analog lines)

● Assess existing facilities’ needs for new or modified telecommunications systems.

● Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.

● Consult with users, adminstrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.

● Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.

● Document procedures for hardware and softward installation and use.

● Document technical specifications and operating standards for telecommunications equipment.

● Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.

● Implement or perform preventive maintenance, backup, or recovery procedures.

● Supervise tenant relocations for the Office of the Secretary of Defense (OSD).

● Terminated, cured, and tested single and multimode fiber connections.

Stock and Material Mover, Government Movers,Inc., Hyattsville, Maryland, January 2002 – March 2004

● Attached identifying tags to containers, or mark them with identifying information.

● Read work orders or receive oral instructions to determine work assignments and material and equipment needs.

● Recorded numbers of units handled and moved, using daily production sheets or work tickets.

● Moved freight, stock, and other materials to and from storage and production areas for government agencies.

● Sorted cargo before loading and unloading.

● Assembled product containers and crates, using hand tools and precut lumber.

● Packed containers and re-pack damaged containers.

● Carried needed tools and supplies from storage or trucks, and return them after use.

Fiber Optic Technician, Telephone and Data Services, Inc., Martinsburg, WV, November 2000 – January 2002

● Terminated, cured, polished, or tested single and multimode fiber connections.

● Spliced fibers using fusion splicing or other techniques.

● Used Optical Time- Domain Reflectometer (OTDR) to locate faults and measures distances of cables.

● Recorded and analyzed test results for daily work reports.

● Cleaned and maintained tools and test equipment.

Education

Diploma, Dunbar Senior High School, Washington, District of Columbia, 2000

Certificate, Fiber Optic, Baltimore City Community College, Baltimore, Maryland, 2001

Professional Recognition

Received recognition for “Hard Work and Outstanding Commitment in Support of the Pentagon Renovation”, from Resource Situation Awareness Center, Anderson Cabling, Inc., 2006

Technical Proficiencies

Microsoft Office Business Office Telephone Systems Personal Computer Printer/Fax Scanner

Optical Time- Domain Reflectometer

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