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z60tej@r.postjobfree.com

Location:
Phoenix, AZ, 85037
Salary:
Negotiable
Posted:
September 12, 2008

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Resume:

Tel:623-***-****

E-Mail: ***.****@*****.***

VICTORIA VOIGTMAN/呂芳芳

Education:

****-**** ********** ** ********-Omaha B.S. Lincoln, NE

Business Administration / Marketing

****-**** ****ordia Lutheran College Seward, NE

Strengths:

- Work well in Team environment

- Detail Oriented, Dependable

- Am able to express ideas effectively

- Dynamic leader and team builder, consistently motivating others toward success

- Easy to get along with, and work well under pressure

- Bilingual in Mandarin and Cantonese

Experience: 2008 Live ABC

English Teacher/Trainer/Editor

• Assist in editing monthly magazine / teaching materials

• Train new teachers

• Teach elementary students

2007-2008 Han Al Academy / American School Guatemala City, Guatemala

English Teacher

• Prepare lesson plans

• Taught elementary, junior and high school students

• TOEFL / SAT classes

2005-2007 Tsai Hsin High School Taipei, Taiwan

English Teacher

• Prepare / write curriculum

• Teach Jr. and Sr. high school students

• Conduct weekly meetings

• General Administration duties

2001-2005 Via Technology Taipei, Taiwan

Marketing Specialist

•Develop new marketing materials for upcoming trade shows

•Maintain current client/sales representatives

•Attend Expo/trade shows worldwide

•Update information on the website

•Prepare / present product presentations

2000-2001 Actual Living English (ALE) Kaohsuing, Taiwan

Crew Manager / Trainer

• Hire new crew

• Train new crew

• Teach adult conversational English

• Planning, locating venues and negotiate prices with vendors for upcoming events

• Conduct monthly crew meetings, organizer meeting, and bi-monthly crew manager meetings

• Oversee all monthly activities and scheduling issues

• Administration: write monthly newsletter, pay schedule, crew review, and arrange any additional training for crewmembers.

1997-1998 Wells Fargo Bank Of Texas, N.A Austin, TX

Personal Banker/ Trainer

• Process and close Personal / Home Equity loans.

• Provide detail services to account holders, Problem solving / Retention.

• Financial Advisor/ Assist customers in meeting financial goals.

• Was promoted to Regional Trainer and in charge of all training seminars, recruitment process, and development of training materials.

• Designed and led seven monthly training sessions, including broker education and product knowledge seminars, sales strategy and training

• Assisted in researching and the development of new training materials and sales techniques.

• Reported directly to the area marketing manager of the region

1994-1997 AT&T Wireless Services Austin, TX

Team Lead/ Platform Trainer

• Provided customer service to account holders

• Act as a Supervisor in solving customers issues

• Problem solving and conflict resolution

• Trained new hires and consistently reached 94 percent figure for students graduating.

• Developed new training techniques by cutting the original training time into half, helping the company saved over $250,000.00 for the year.

• Participated in projects assigned by the Project Manager which included:

- Presented new marketing ideas to company Directors and Managers

- Trained the call center with the role out of Personal Network phase one and two.



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