770-***-****•***********@*****.***
Mark J. Brooks
Sales Professional
A highly motivated, success driven, results obtaining contributor. Sixteen years of experience in sales, marketing and management in the lending industry. Achievements demonstrate effective leadership and management capability with special aptitude to rapport building and motivation. Hard working team player, able to perform reliably independent, through own initiative.
Experience
2000-2008 Regional Manager, AmeriCredit Financial Services
Provided Leadership for assigned Georgia territory, Executed growth strategies to increase sales volume, Successfully sold financial program to dealer management that generated $100M a year in new business, Exceeded profitability goals set by corporate each year as Regional Manager, Traveled within region to develop sales representatives and to make joint calls to deepen relationships with customers, creating win-win situations resulting in additional business.
Increased sales from $28M per year to over $100M per year
Developed business to business sales strategies for assigned territory
Managed growth of dealer customers from 150 to 230 relationships
Led team to $100M in originations 3 consecutive fiscal years
Increased staff from 4 to 10 team members, including recruiting, interviewing, hiring, training and developing their talents
Trained team members in developing a specific approach to managing and growing volume within their assigned territories
Implemented business to business strategy for role out of Dealer Track application and trained dealer customer on product knowledge
1996-2000 Refinance Manager, Credit Manager, Global Acceptance Corporation
Lead, organized, and coordinated entire start up of new refinance division, from conceptual stage to over 50 employees, Developed and implemented sales strategies, product training, market tactics and sales promotions resulting in increased production and revenue.
Directed all aspects of new division – sales, credit, training, telemarketing and customer service
New division was responsible for over $50K per month net profit
Conducted underwriting for auto contracts from over 300 dealerships in the Southeast
1994-1996 Branch Manager, Mercury Finance Corporation
Managed all aspects of branch operation: hiring, training, performance reviews, scheduling and budgeting. Marketed credit program to customer base and increased new business by 25% by building and fostering solid relationships. Increased customer base by 10% by educating customer on benefits of program, showing how program will benefit bottom-line profits.
Repaired broken relationship with dealer customers, which increased sales volume by 50%
Serviced and collected $14.5M portfolio
Managed all production including business development
Led marketing campaign to increase customer base - increased profits by 25%
Education
University of Memphis, Bachelor of Business Administration
Computer Skills
Highly Proficient in Excel, Word, Outlook, SalesForce.com, Dealer Central, Cognos, Provenir, AS400, CMSI, Dealer Track