Christopher Apeland
*** ******* ****, *******, ** 07718
(H) 732-***-**** (C) 917-***-****
*****.*******@*****.***
Pension Administration ■ Human Resources Specialist
Insightful, results driven Specialist with a excellent knowledge of defined benefit plans, familiarity with defined benefit plan legislation and related terminology; can work both independently and within a team environment, ability to handle and meet scheduled deadlines; experienced in a benefits outsourcing environment.
Professional Experience
Fidelity Investments New York City NY September 2008 – January 2009
Pension Specialist - Associate Actuarial Testing Specialist (Consultant)
§ Create Test Matrix criteria for use in Calculation Certification to ensure all aspects of the plan provisions and calculation mechanics are represented
§ Review the effectiveness of test data mining and manipulation
§ Identify and resolve certification problems, escalating appropriately
§ Review calculation results in detail
§ Log accurate, detailed incidents and verify incidents fixes
§ Conduct Calculation Certification of the calculation engine
§ Conduct Calculation Certification of manual calculations programmed in the Actuarial Workbook
§ Establish database of certified calculations for use in regression testing
§ Build effective working relationships with implementation and engine developers
§ Leverage knowledge of proprietary systems and best practices
Affiliated Computer Services, Inc Little Falls NJ March 2008 – August 2008
Senior Defined Benefit Calculation Specialist (Consultant)
§ Perform and Quality Assurance on manual pension calculations for Intent to retire packages, Estimates, Batch Terminations, Disability, QDRO and FICA calculations
§ Determine eligibility for benefits, early reduction factors and optional forms of payment
§ Process Death and Survivor calculations
§ QA of automated engine calculations and fulfillment
§ Address all types of participant escalations
§ Create manual fulfillment when needed using MS Excel and Word
§ Train & QA Junior Calculation analysts on above tasks
§ Prepare and review calculations and retirement packages
§ Establish pension payments utilizing JP Morgan Chase’s systems
§ Examine pension payroll process including running reports, resolving discrepancies, and reconciling totals
§ Perform data related research, draft participant letters
§ Work with offshore staff to ensure timely delivery of calculations
Local 1199 SEIU Benefit & Pension Funds New York NY October 2007 – February 2008
Quality Assurance Specialist (Consultant)
§ Ensure pension benefit compliance with fund rules and regulations
§ Enhance programs that track the proficiency and effectiveness of the pension process
§ Certify DB calculations for eligibility and accuracy
§ Communicate with retired members and employers orally and in writing regarding pension issues
§ Maintain a quality review program to assure the effective attainment of the scheduled dates that pensioners are transferred from the pension calculation process to pension payment
§ Consult with pension management and staff regarding any resulting operational and /or processing problems
ExcellerateHRO Cherry Hill NJ September 2004 – October 2007
Quality Assurance Specialist (Consultant)
§ Verified retirement packages, health & welfare packages, estimates, recalculations & QDRO calculations
§ Complete estimated and actual DB pension calculations using a variety of calculator systems
§ Maintain complete and accurate work papers and audit trails
§ Research and respond to participant questions and plan issues
§ Work closely with other plan administrators and associate actuarial analysts
Local 32B-32J SEIU New York NY March 1992 – May 2004
Lead Business Representative
§ Supervise and direct activities of Business Representatives to ensure that objectives are achieved
§ Train personnel in all aspects of Arbitration and Mediation
§ Prioritize and delegate daily work assignments for staff
§ Negotiate compensation and benefit package riders to the Collective Bargaining Agreement
§ Plan and conduct training programs; educate on-site representatives in contract specifications
§ Represented prestigious residential properties including The Dakota, The Majestic and The San Remo
§ Developed working relationships with numerous NYC real estate management firms
§ Recruited, trained and supervised 45 stewards, providing operational and legal support for same
§ Provided representation during Joint Industry Grievance Committee hearings and Contract Arbitrations
§ Improved work environment, job security and labor-management relations through effective mediation
Education
City University of New York – Staten Island NY
Electrical Engineering