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Manager Management

Location:
New Orleans, Louisiana, United States
Salary:
Market Rate
Posted:
March 15, 2011

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ENCHANTE’ M. FRANKLIN, MSW, RSW

PROFILE

**** ***** **** ** ** Apt.# 4008., Merietta, Ga. 30067 (C) 504-***-****

(Email) z3e6m6@r.postjobfree.com

Background in Health/Mental Health, Administration, Organizing and Planning and implementations of seasonal social service programs, ability to articulate excellent verbal and written communication. Experienced in facilitating workshops, trainings and focus groups.

EDUCATION AND TRAINING

Southern University at New Orleans 2009-2011

• Master’s degree in the field of Criminal Justice

• Concentration: Community Corrections

• Anticipated Graduation (May2011)

Southern University at New Orleans 2005-2007

• Master’s degree in the field of Social Work

• Concentration: Health/Mental Health and Trauma

Southern University at New Orleans 2000-2004

• Bachelors of Social Work Degree

• Children, Youth and Families and Grief

WORK EXPERIENCE

City of New Orleans Corner’s Office

Forensic Clerk 2008-2011

Duties include: (Part-time); facilitate day-to-day psychiatric operations of forensic center data base. Direct and coordinate client admission process and assessments for orders of protective custody. Compile data and statics for the New Orleans Forensic Center.

Northwestern Human Service

Forensic Team Leader 2008-2010

Duties included: Implementation of the Forensic Assertive Community Treatment program. Located stakeholders, recruitment and interviewing of staff, treatment partnerships, consumer recruitment and intake, developing and implementing agency policies and procedures. Marketing and advertising agency programs. Attended weekly executive board meetings and facilitated daily clinical team meeting, direct day to day clinical operations of FACT/ACT team, including coordinating staff schedules to ensure proper coverage; direct and coordinate client admission process, assessment, treatment, rehabilitation; provide clinical supervision of FACT/ACT Team Members

Enchante’ M. Franklin, MSW (2)

HUD Disaster Housing Assistance Program

Service Liaison 2007-2008

Duties included: Managing and Social Compiling database systems for HUD performance measures on Case Management providers. Manage daily operations for contracted Case Management agencies assuring quality services to clients assigned to their caseloads. Monthly data reporting on key performance measures. Community Resource Building for client services. Building partnerships with local social service providers. Local and Regional Trainings on HUD policy and procedures. Responsible for implementing Federal and State guidelines with contracted agencies. Responsible for weekly and monthly staff and stakeholders meetings.

Urban League Greater New Orleans

Case Manager Supervisor 2008-2008

Duties included: (Seasonal Grant Funded) Trained over 25 Case Managers for seasonal structured case management programs on client culture, generational perspective case management, community awareness, client satisfaction and data collection for evaluation. Empowering the ability within citizens to set long term goals, while linking them to resources to meet their immediate needs. Structured and designed recovery plans; client and staff survey systems and programs for citizens of New Orleans in their restoration. Coordinated with (LFRC) Louisiana Family Recovery Corps, New Orleans Welcome Home Center, FEMA officials, and Road Home to create recourses for citizens.

Louisiana Spirit

Disaster Crisis Counselor 2007-2008

Duties included: (Seasonal Grant Funded) Provided effective brief crisis counseling to individuals affected by hurricane Katrina, Wilma and Rita, other responsibilities included: Empowering the ability within citizens to set long term goals, while linking them to resources to meet their immediate needs. Structured and designed recovery plans and resources for citizens of New Orleans in their restoration. Coordinated with New Orleans Welcome Home Center, FEMA officials, Road Home and SBA personnel to create recourse center for citizens.

Odyssey House

Disaster Recovery Case Manager 2006 – 2007

Duties included: (Seasonal Grant Funded) Provided effective disaster recovery services to individuals affected by hurricane Katrina, Wilma and Rita, other responsibilities included: Empowering the ability within citizens to set long term goals, while linking them to resources to meet their immediate needs. Structured and designed recovery plans for citizens of New Orleans in their restoration. Coordinated with New Orleans Welcome Home Center, FEMA officials, Road Home and SBA personnel to create recourse center for citizens.

Louise Davis Development Center

Residential, Training Specialists II 1998-2002

Duties included: Assisted clients with special needs developed everyday living skills and community awareness, money management. Managed and structure client’s household activities.



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