ABHI BANERJEE

z31284@r.postjobfree.com Cell 732-***-****

EXECUTIVE SUMMARY

Senior SAP professional with over 15 years of global IT PMO experience. Expertise in SAP HR, Finance and process enablement. Managed global SAP HR projects for Fortune 100 companies including Hess, Johnson & Johnson, AIG, Philip Morris and Novartis Pharmaceuticals. Project management with global reach including managing budgets for multi-million dollar projects. Skills and expertise include:

• PM for Global SAP HR implementation • Integrating call center, operations and IT

• Strategic consulting to business leaders • Process reengineering

• Relationship builder • Customer focused SAP strategic services

• Process re-engineering and standardization • Strategic planning and industry best practice

PROFESSIONAL SUMMARY

ACS – A XEROX COMPANY, Jacksonville, FL 2009-Present

Leading global provider of Human Resource Off-sourcing (HRO) service

Service Delivery and Transition Executive

Responsible for the transition from implementation to the steady state HRO support model for Hess Corporation with $50 million expected revenue over 10- year agreement.

• Oversee the implementation of the full suite of SAP HR module including payroll, benefits, time and master data

• Play the role of Integration lead to help define acceptable end to end process

• Work closely with call center, operations and IT to deliver acceptable end to end solution to Hess

• Solicit and get buy in from the client for process standardization and re-engineering

• Governed the issues resolution and escalation process to enable successful go live

• Run defect escalation, prioritization and resolution call with client

• Work with legal to interpret the SLA obligation and contract in case of dispute

• Manage Client relationship from IT perspective

• Manage SLA, KPI, resource and staffing plans

CONVERGYS CORPORATION, Jacksonville, FL 2007-2009

Leading global provider of Human Resource Off-sourcing (HRO) service

Director, Application Development

Key member of the leadership team that outsourced SAP HR services from Johnson & Johnson to Convergys with $1 billion expected revenue over 10- year agreement. HR solution incorporated functional areas of payroll, time, benefits, leave, master data, organization management, recruiting, compensation, learning, succession planning, personal development with web enablement to support employees (ESS, MSS) and generalist (HR processes). HRO scope included 130K active employees spread across 90 countries with integration to 80 third party vendors.

• Led more than 100 technical and functional consultants globally located, to deliver the first phase of the HRO effort which covered 75,000 employees including North America, Brazil and India

• Managed a budget of $20 million

• Implemented standardized business processes across all regions to maximize reusability and improve end user experience

• Streamlined staffing model based on work activity which generated savings of $2 million

• Chaired global forum for regional IT leadership

• Reported status dashboard to executive team

• Aligned with stakeholders on quality standards and tracking matrix

• Strategized for all phases of activities from requirement gathering to deployment

• Responsible for vendor selection, management and delivery of over 80 vendors

THE SCOTTS MIRACLE-GRO COMPANY, Columbus, OH 2005-2007

Producer and marketer of products for do-it-yourself lawn care and gardening.

HRIS Manager

• Supervised the HRIS organization using SAP HR with 3 FTE plus 3 Wipro consultants

• Responsible for Payroll, Benefits, Compensation and Master data

• Implemented Corporate HR portal with a ROI of $1 million over a 3 year period

• Lowered costs by approximately $300,000 due to increased efficiency & strategic IT re-alignment

• Increased efficiency as well as user experience due to consolidation to a single integrated information environment from numerous heterogeneous applications

NOVARTIS PHARMACEUTICALS, NJ 2003-2005

Develops products in the area of pharmaceuticals, generics and consumer health.

Development Manager

• Manager of the technical team for Global SAP HR blue print delivery across 70 countries with employee portal to address ESS and MSS functionality with a project cost of $60 million

• Responsible for all SAP ABAP development, QA testing, UAT and migration to production

• Worked with SAP America and IBM to define scope, effort, resource and timelines

PEGASUS CONSULTING GROUP, Woodbridge, NJ 1998-2003

Consultant for various clients

• Philip Morris Management Corporation / Altria Group, New York, NY (2001-2003)

Technical Manager of Global SAP HR deployment effort across 90 countries with employee portal to address ESS functionality with a project cost of $80 million. Personally responsible for the design of the complex custom compensation calculation engine that was used across all business units of the Altria Group. It took 12 months and $2 million dollars to build it and is still in use today.

• Ryder, Miami, FL (2000-2001)

Managed a Help Desk for a global SAP finance implementation. The help desk was located in Miami and was staffed round the clock to support all time zones. The total revenue generated from the help desk exceeded $ 4 million dollars / year.

• AIG, New York, NY (1999-2000)

Piloted the implementation of a new compensation plan across North America.

• Pitney Bowes, Stanford, CT (1998-1999)

Developer for SAP implementation

Eastman Kodak, Rochester, NY 1995-1998

SAP Consultant

EDUCATION/PROFESSIONAL DEVELOPMENT

Master of Science (M. S.), Engineering, Wayne State University, Detroit, MI

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