Customer Service Administrative Assistant

Travon Pulley

***** **** ***** *****

Queens Creek, AZ 85142

Home Phone: 480-***-****

Cell Phone: 562-***-****

E-mail: ************@*****.***

U.S. Citizen: Yes

CURRENT JOB OBJECTIVE: Entry-level position as an Administrative Assistant, or any other office based job consisting of clerical duties such as, date entry, filing, typing, etc.

LONG-TERM GOAL: Graduate from Arizona State University with a Masters of Business Administration (MBA) Degree…subsequently seek a position with a Fortune 500 company as part of their Executive Leadership team

SUMMARY OF QUALIFICATIONS:

Meticulous, resourceful and very well disciplined. Dependability and efficiency characterizes his job performance. Shows due respect for supervisors, co-workers and customers. Energetic, dedicated and willing to learn and accept constructive criticism. Strong motivation for advancing in a profession. Total team player, enjoys contributing to a team effort and creating a good work environment

Additional Qualifications

• Excellent oral and written communication skills used to create and present information in several formats.

• Exhibit strong administration and coordination skills along with effective training abilities.

• Demonstrate a sincere concern for the well-being of colleagues.

• Maintain filing systems, manage phone systems, and interact with personnel at various professional levels.

WORK EXPERIENCE:

Cashier & Customer Service Associate 03/2011-Present

Staples Office Supply Store Hours/week: 30

Chandler, AZ 85248 Supervisor: Michelle Sather

USA Telephone: 480-***-****

OK to Contact: Yes

SALES & CUSTOMER SERVICE: Employed in customer service, demonstraed a positive demeanor leading to repeated customer visits. Shared product knowledge with store customers and assisted customers with locating and choosing shoes. Demonstrated high quality, results-driven, prompt, and professional customer support by communicating and responding effectively to customer questions. Located merchandise and provided requested assistance, often requiring extended time in asking clarifying questions.

INVENTORY: Maintained stock levels and adequate presentation of the stock throughout the store. Completed all paperwork appropriately, indicating shortages and other administrative issues within the department for submission to the supervisor.

EDUCATION:

College: Chandler-Gilbert Community College, Chandler, AZ

Major Field of study: Business Management

Type and year of degree(s) received: Associate in Business Applied Science, 2011

GPA: 3.7/72.0 Credit Hours

College: Rio Salado College, Tempe, AZ

Major Field of study: Business Management

GPA 4.0

Courses: Business Communication

High School: Lakewood High School, Lakewood, CA

Type and year of degree(s) received: Diploma (Honor Grad), 2008

JOB-RELATED SKILLS (E.G., OTHER LANGUAGES, COMPUTER SOFTWARE/HARDWARE, TOOLS, MACHINERY, TYPING SPEED, ETC.):

MS Word, Excel, PowerPoint, Access, Outlook

Type 75 WPM

JOB-RELATED HONORS, AWARDS, SPECIAL ACCOMPLISHMENTS, AND ADDITIONAL INFORMATION

AWARDS:

March 2011 – Employee of the Month

ACADEMIC ACHIEVEMENTS:

Selected as Emerging Science and Mathematics Scholar at Chandler-Gilbert Community College

President’s Honors List at Chandler-Gilbert Community College for school years 2009 and 2010

Elected to Who’s Who among Students in American Universities and Colleges in 2010

Honors Programs at Chandler-Gilbert Community College

Accepted into the Barrett Honors College at Arizona State University (Starting August 2011)

PROFESSIONAL AFFILIATIONS:

Member of Phi Thetta Kappa Honors Society from 2009-2011

COMMUNITY SERVICE:

Performed more than sixty hours of community service at The Union Rescue Mission in Los Angeles, CA

HOBBIES:

Basketball

Bowling

Golf

REFERENCES:

Available upon request

Contact this candidate