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Customer Service Data Entry

Location:
Brooklyn, NY, 11235
Salary:
12.00-15.00 hourly
Posted:
August 21, 2012

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Resume:

ANNALISA COHEN

**** **** *** ******

Brooklyn, New York 11235

718-***-****

z1e27s@r.postjobfree.com

OFFICE PROFESSIONAL

Research ~ Reports ~ Word & Data Processing ~ Data Entry ~ Forms & Documents ~ Comprehensive Office Management

Writing, Editing, Proofreading & Content Development ~ Scheduling ~ Phones ~ Special Projects

I am a Microsoft-literate office Professional with over 20 years of experience in multiple industries offering Comprehensive assistance with All clerical and administrative tasks.

CLERICAL: Reports, Research, Records, Word & Data Processing, Forms & Documents, Spreadsheets, Data Entry, Typing, Keypunch & Transcription, Writing, Editing & Proofreading, Phones, Content Development

ADMINISTRATIVE: Logistics, Planning & Scheduling, Survey & Liaison, Applicant Screening & Interview, Filing, Inventory & Supply Management, Office Machines, Reception, Bookkeeping, Special Projects, Comprehensive Office Management

EXPERIENCE

(July 2011-Feb. 2012) (HHC) CONEY ISLAND HOSPITAL -- Clerical Associate III (ED ADMINISTRATION)

TEMP

Functioning as a departmental secretary I provide comprehensive administrative support, including: research • data entry • record keeping • maintenance & preparation of QI monitors and other reports • preparation of documents, correspondence and other materials and distribution to staff • scheduling & coordination of meetings and appointments • supply management • reception • processing of forms & documents • assistance in preparation for site inspections by the Joint Commission & other surveyors • execution of special projects as needed • and general assistance in the maintenance of overall internal work flow and coordination with other departments and entities.

(Aug. 2009-Feb. 2011) PEOPLESALES GROUP -- Executive Assistant

A long-term contract managing a home office for a multimedia business developer and recruiter, this was a comprehensive position involving office management • (online) research • light bookkeeping • writing, editing & proofreading • content development • personal support • screening & interviewing & special projects. I handled everything from logistics and scheduling to staffing and expense reports.

(Aug. 2007-March 2009) CNG (Community Newspaper Group) – Administrative Assistant

CNG was a Brooklyn-based community newspaper syndicate subsequently purchased by the N.Y. Post. As the assistant to the Manager of the Telemarketing Department I supported 16 telemarketers while assisting in the departmental conversion to the Internet. I managed all clerical and administrative functions, including: generation of sales leads • record keeping • data entry • research • management of correspondence & e-mails • writing, editing & proofreading • generation of spreadsheets • processing of forms & documents • transcription of the minutes of meetings • filing • preparation & distribution of materials to the staff • reception • taking messages • handling special projects and generally assisting in office flow and administration.

(Feb. 1996-Feb. 2005) FLATIRON DATA – Market Research Coder

Flatiron Data was a Downtown market research firm, collating and compiling survey data for a variety of commercial and nonprofit clients. As a coder I was involved in screening, coding, collating and otherwise processing research studies and data and providing administrative support as needed. In particular my responsibilities included: processing and packing studies • screening, editing & proofreading drafts of survey questionnaires; screening & sampling data; assisting with code development; coding data; and providing administrative support: faxing, filing, generating spreadsheets and handling telephones.

(Aug. 1991-Aug. 1995) CITY PARKS FOUNDATION & CENTRAL PARK CONSERVANCY – Parks Restoration Technician

This was a 5-year public/private urban reforestation and parks reclamation project. In addition to urban forestry and parkland reclamation (including maintenance and measurement), I helped to build and maintain greenhouses and cold frames and cultivate plant stock at several city nurseries while managing our team office. As our team secretary I was responsible for all of our reports, records and logs • forms, documents and incidental word processing • supplies and inventory management • correspondence and e-mail • filing • telephones and reception.

1991 Vanguard Crafts: I managed online inventory for a local crafts store in Brooklyn.

1984-1987: Greater New York Savings Bank (Bay Ridge branch) – Teller: My duties included processing transactions • proving receipts • coding checks • and customer service

EDUCATION

Brooklyn College: Liberal Arts, Biology, Computer Science, Bookkeeping

SUNY Morrisville: AAS Conservation & Liberal Arts

Areas of concentration: Biology, Natural Sciences, Computer Science, Writing & Content Development, Forestry & Horticulture, Office Administration, Microbiology, Anatomy & Physiology.



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