Humane Resources, bilingual,
Resume:
Maria Verdel
Coachella Ca 92236
*****.******@*****.***
OBJECTIVE
I am looking for a job that will get me involved with a dedicated company. I want to broaden my work experience and fully develop all my skills as a Business person. I want to improve my customer service skills which will become my greatest asset for the job position that I want to fulfill.
EDUCATION
Graduated from Coachella Valley High School in June 2005
Attending the University of California Riverside June 2009
EXPERIENCE
Cocktail Server
Cornicopia Foods, 1101 W. McKinley Avenue Pomona, CA. 91768 9/09 -10/09
Take beverage orders from patrons. Serve bottled or draft beer. Clean bars, work areas, and tables. Collect money for drinks served. Check identification of customers to verify age requirements for purchase of alcohol. Balance cash receipts. Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. Clean glasses, utensils, and bar equipment.
University of California Riverside Dining Service, 100 Aberdeen Drive Riverside, CA 92501 11/06 - 06/07
Student Supervisor/Cashier
Train workers in food service, sanitation, and safety procedures. Make sure workers took their breaks and complied with labor laws. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. Control inventories of food, equipment, smallware, report shortages to designated personnel. Observe, evaluate workers and work procedures in order to ensure quality standards and service. Assign duties, responsibilities, and work stations to employees as needed.
Charlotte Russe, 72840 US Highway 111 Palm Desert, CA 92260 06/06 - 09/06
Sales Representative/Cashier
Greet customers and ascertain each customer's wants or needs. Open and close cash registers, perform tasks such as counting money, separating charge slips, and balancing cash drawers, and making deposits. Maintain knowledge of current sales/promotions, policies regarding payment and exchanges, and security practices. Compute sales prices, total purchases and receive and process cash or credit payment. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
China Jo's, 78550 Hwy 111 La Quinta, CA 92253 05/05 - 08/05
Waitress/Cashier
My job consisted of many things, from taking orders, being a waitress, cashier and cleaning the restaurant. I worked as the cashier and took orders from the customers; I was also a waitress which meant that I served their food and took it to their table. I was a goal-oriented employee who displayed great customer service and this is why customers kept coming back to the restaurant. My duties also consisted of cleaning after the restaurant closed, I cleaned the tables and floors,
mop and kept the whole restaurant clean. I cleaned the steam table and the restroom too. I was a quick learner, after two days of being trained all this; I learned it by heart and left the whole restaurant spotless.
Our Lady of Soledad Catholic Church Summer School, 52555 Oasis Palms Ave Coachella Valley, CA 92236 06/04 - 08/05
Teacher
I volunteered at the church near my house; I became a teacher for young kids. I thought them Math, English and how to write. I really enjoyed teaching because they were a very bright group. I also had to take care of them during our small breaks and during lunchtime. It was a very rewarding experience, I grew more with this experience.
SKILLS
Leadership skills, fast learner, Punctual, Bilingual, excellent communication skills, able to give and receive constructive criticism/feedback, Computer literate, good people skills, works to full potential, goal-oriented
HONORS & AWARDS
While I was working at the Dining Hall at the University of California, Riverside, I received many Gold Stars to award my excellent work as an employee. I also won the Super Golden Start for my continuous excellent performance.
RELEVANT COURSEWORK
I have also learned The Art of Leadership
Human Resource Management
Public Speaking
Negotiations
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