Regional Business Development
Resume:
Tammy Wortherley
*********@*****.***
Position objective: To support a financially sound company with my creative passion, strong work ethic, high integrity, team leadership, excellent management and sales capabilities by improving overall company performance and exceeding revenue goals.
Employment History
Verizon Wireless
Consultant - Small Business and Retail Sales
November 2010 – Present
Retail sales of wireless devices to personal and small business customers. Extensive product knowledge on cellular phones, tablets, mobile broadband and home phone connect product lines. Responsibilities include fulfilling the role as small business specialist for Muncy, PA location to include business development with non-Verizon customers. Account analysis on personal and small business plans to ensure most cost effective pricing for anticipated usage.
Honeygirls, Inc.
Dining Manager
May 2009 – October 2010
Identify and estimate quantities of foods, beverages, and supplies to be ordered. Maintain relationships with customers and staff. Update and use job-related knowledge. Schedule staff work hours and activities. Evaluate health and safety practices against standards. Organize, plan, and prioritize. Make decisions and solve problems concerning menus and staff. Judge the quality of food, preparation, and job applicants. Process and analyze information when scheduling and budgeting. Get information from customers, employees, and inventory records. Inspect equipment and food deliveries. Monitor and oversee purchases, menus, staff, and payroll. Guide, direct, and train staff. Coordinate the work and activities of staff. Perform administrative activities such as scheduling, budgeting, and payroll. Communicate with customers, sales reps, and suppliers.
Robert Half International
Branch Manager - Professional Staffing Services
Accountemps/OfficeTeam Divisions
September 2008 - May 2009
Responsibilities were to develop business contracts and management of day-to-day operations of two lines of business. Leadership efforts include motivation and direction to all branch employees. Expectations were to meet incremental branch revenue growth consistent with RHI targets. Daily, weekly and month evaluations of sales activity and review of management staff to ensure growth and profit. Monthly review of P&L ($4M per annum), revenue analysis and statement of operations for the branch overall. Provide quality customer service to both clients and candidates. Hiring, coaching, mentoring, and developing recruiting and support staff. Met annual goal of hiring 2,000 active candidates. Reviewing monthly activities for all direct reports. Actively lead marketing activities as an involved manager. Create and maintain a culture of performance; and facilitating cross-promotion activities for all divisions. Work with Regional Management to generate an annual budget and business plan, and provide day-to-day supervision and leadership to Division Directors and Staffing Managers. Supervise the administrative functions of the office.
Favorite Healthcare Staffing, Inc. (Medical Staffing)
Account Relationship Manager - PA, NJ, NY
March 2008 - August 2008
Business development and account relationship management with current, lapsed and future clients who are in need of medical staffing professionals. Effective management, placement and coordination of care for the states of Pennsylvania, New Jersey and New York. Exceptional knowledge of Joint Commission and HIPAA. Constant review of healthcare professional profiles to include licensure, certification, medical history compliance and continuing education.
HRN Services, Inc. (Medical Staffing)
Director of Business Development - East Coast Region
August 2004 - January 2008
Implementing successfully a comprehensive marketing plan for the geographical area and healthcare clients to promote the organization, its services and recognition to establish the client relationship, develop loyalty through surveyed satisfaction to increase revenues and profits. Display leadership while working collaboratively with the Vice President of Travel Services in demonstrating strategic business development for the company and by working with the executive management team to guide and establish short and long-range goals, strategies, plans and policies.
Responsible for the implementation of strategic marketing plan market research and analysis, perform and furnish marketing feedback for staff support and evaluation of issues to determine the latest trends in the healthcare business environment, legal scenarios and make appropriate recommendations. Review and analyze contracts, RFPs and RFIs.
Favorite Nurses/Favorite Temps (Medical Staffing)
Senior Branch Director, Branch Manager, Staffing Coordinator
July 2000 - August 2004
Senior Branch Director: Participated in the development and facilitation of Branch Director/Branch Manager orientation program. Served as a mentor to Branch Directors/Managers for the first six months of their new hire training. Interviewing candidates for Branch Manager/Director and Staffing Manager positions. Assisted with special branch assignments and corporate initiatives. Develop new market areas for possible satellite location. Continue to be responsible for planning and directing the activities of the branch office and meeting action plan objectives in the per diem and travel sectors of placing healthcare staffing professionals.
Accomplishments: Increased sales from $3.5 million to $3.8 million met or exceeded at least two of the last four quarter revenue goals prior to promotion.
Branch Manager: Planning and directing the activities of the branch office and meeting action plan objectives. Implemented operational directives market the company’s service and manage internal and field staff. Implemented marketing strategies to open focus accounts and other new business. Make marketing/sales calls to potential and existing accounts. Analyze current and potential client base. Survey market conditions and trends. Shop competitors. Recommend pay and bill rate adjustments to vice president. With National Branch Services to develop and implement recruitment strategy within allotted budget. Recruit employees by referrals, open houses and off-site recruitment days. Hire and train new office employees. Mentor and coach office employees and monitor their performance. Screen and interview field candidates ensuring applicants meet employment and licensure requirements. I assume total responsibility for the continuous operation of the branch office and share on-call responsibility with other members of my team.
Accomplishments: Increased sales from $450,000 first year revenue to $3.5 million the following year, taking a satellite branch to a full branch in just 8 months. I attended the Steven Covey’s “Seven Habits of Highly Effective People” seminar. Finished at 201% of the yearly action plan goal. Promoted to Senior Branch Director.
Education
Walden University, Baltimore, MD
Masters Degree – International Business
University of Phoenix, Harrisburg, PA
Masters Degree – Business Administration
Central Pennsylvania College
Bachelor’s Degree in Business Administration/Marketing
Community Involvement
Giving Hands Furniture Bank, Inc.
Board Member and Secretary
2004 - Present
Created business plan and fiscal year budgets. Completed state and federal 501 (c)(3) paperwork. Work closely with the Chairman and other board members on committees to support fundraising efforts. Helped to develop and implement officer transition plans as well as operational manuals and employee handbooks. Responsible for grant seeking and fundraising through the annual RFI and RFP protocol.
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