JULIEANNE (JULIE) M. KUHN
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OBJECTIVE
To obtain a position where I can maximize my multi layer of management skills, business development and retention, customer service, problem solving and a successful track record in marketing and sales.
WORK HISTORY
Oct 2006
to
Dec 2007 Community Educator, Girling Health Care, Inc., Knoxville, Tennessee
Responsible for census growth by marketing to Physicians, Nursing Homes, Assisted Living Facilities and Hospitals in Knox, Anderson, Blount and Sevier Counties. Networked and increased awareness on a daily basis with all current and potential referral sources and the community. Developed, designed and produced marketing material to be utilized in the field. Conducted educational in-services on home health regulations and Medicare guidelines. Instrumental in increasing the census by 54% in the Knoxville office and 78% in Sevierville office in one year.
Jan 2006
to
Oct 2006 Account Executive, In Home Medical Equipment, Knoxville, Tennessee
Responsible for marketing to Physicians, Nursing Homes, Assisted Living Facilities and Hospitals in Knox, Loudon and Blount Counties. Developed and implemented marketing plans and marketing material. Increased referrals for both sale and rental items. Provided customer service and follow up to existing customers and referral sources. Community education of medical equipment, insurance and Medicare guidelines. Maintaining relationships with referral sources and office personnel. Obtained and tracked physician orders on a daily basis. Conducted educational in-services to various referral sources and facilities.
Oct 1998
to
Jan 2006 Account Executive, Housecall Home Healthcare / Amedisys,
Knoxville, Tennessee
Responsible for marketing to Physicians, Nursing Homes, Assisted Living Facilities and Hospitals in Knox, Anderson and Sevier Counties. Continuously increased daily referrals and admissions to nursing agencies and other product lines. Networked with community services on a daily basis. Established and maintained relationships with referral sources as well as the office, nursing and therapy staff. Developed and designed marketing material to be utilized in the field. Completed market analysis and established business development strategy plans. Tracked and obtained physician orders. Conducted educational in-services to various referral sources and facilities. Handled the daily education of Medicare and private insurance reimbursement for home health services. Instrumental in growing business to become the 5th most successful branch in the nation. Member of the President’s Circle for top sales with Amedisys.
Oct 1995
to
Oct 1998 Director of Reporting Services, Housecall Home Health Care /
Healthfirst, Knoxville, Tennessee
Managed daily operations of department and the department's 8 employees. Assisted Marketing Development Team to develop new products. Designed and produced marketing material. Developed new reporting methods and formats. Oversaw production and accuracy of corporate reports. Designed and produced a statistical trending report that became the companies fasting growing sells product.
Apr 1990
to
Oct 1995 Account Manager / Sales Assistant, Northwestern Mutual, Mass Mutual,
Poe & Associates, Knoxville, Tennessee and Atlanta Georgia
Responsible for inside sales, account management, business conservations, customer service, telemarketing, cold calling to schedule appointments for agents. Developed and implemented marketing plans, marketing material, presentations and proposals. Planned and conducted group enrollment and benefit meetings.
Aug 1986
to
Apr 1990 New Business Coordinator, CIGNA, IFS / Provident Life and Accident
Atlanta, Georgia and St. Louis, MO
Responsible for sales support and customer service. Trained new employees on products and marketing plans. Conducted local underwriting and claims assistance. Verified client suitability for insurance products and investments. Planned and facilitated enrollment and benefit meetings. Prepared proposals and presentations.
Sep 1982
to
Jun 1986 Field Marketing Coordinator, A.C. Nielsen Company, Chicago, IL
Developed marketing research forms and tools. Supervised field research staff. Assimilated market information gathered in the field.
SOFTWARE/SYSTEM SKILLS
Proficient in Microsoft Word, Excel, Outlook, Publisher, PowerPoint, Viso, Microsoft Money and Quickbooks. Experience in creating and maintaining a database in DataBase Pro and Access. Some web page design and maintenance and network setup (including wireless networks). I am very knowledgeable with computers and a very quick learner when it comes to new software and hardware.
REFERENCES
Available upon request.