Unequalled Training Expertise

STEVEN WILLIAM NESSEL, PMP

*** ******** ****, ***********, ** 40065

502-***-**** (c)

*******@***.***

SUMMARY: Over 25 years of unequalled experience as a corporate training manager, instructional designer, and classroom trainer providing leadership in training and development, creating training policies and procedures, creating and maintaining training records, schedules, and budgets, evaluating training transfer, and providing ROI analyses. Over 150 distinct courses created and taught to a variety of audiences. Situational Leadership instructor.

EXPERTISE

Project/Program Management Leadership Development

Strategic Planning Instructional System Design

Management Development Needs Assessment

Systems and Job/Task Analysis Employee Development

QUALIFICATIONS

* 25+ years managing/delivering corporate level training programs using practical “hands-on” training expertise and formal project management training.

* 25+ years identifying developmental needs and creating and managing corporate level strategic training plans.

* 25+ years planning, coordinating, and directing education and development programs.

* 25+ years managing personnel and budgets and creating corporate training departments.

* 25+ years supervising training personnel and conducting train-the-trainer.

* Use of MS Office, MS Project, Dreamweaver, PowerPoint, Fireworks, and other software.

ACCOMPLISHMENTS

* Managed the creation and implementation of six technically complicated courses to personnel in 11 different sites nationwide. Courses are beginning of a multi-year training program addressing identified operational training needs nationwide.

* Initiated career development paths and training plans for hourly employees nationwide.

* Created the syllabi for courses and developed the course descriptions, training calendar, and employee attendance tracking system for the LMS.

* Led the project to implement career development plans for employees nationwide.

* Created and taught Customer Service Representative Course to over 2500 personnel resulting in improved customer service. Training is now reoccurring event for new hires.

* Launched a quality customer service program increasing contracts by $10 million over three years.

* Conducted training needs analyses for companies with 600-5000 employees nationwide.

* Built and managed companies’ first ever training departments with complete training strategies including needs assessments, budgets, schedules, course development, and resource management.

* Created, taught, and managed innumerable courses in effective communication, coaching, performance enhancement for front line employees to senior executives.

* Initiated comprehensive three level career development program for sales personnel.

* Outlined first curriculum development tracks and training plans for company employees.

* Created, taught, and managed multi-level leadership/management development programs using Situational Leadership, Mager, and Deming’s management principles. Certified Situational Leadership instructor.

* Developed and produced own customized classroom, web-based, and video courses.

* Created and teach project management courses to employees. Certified Project Manager.

* Managed/taught instructional designers, instructors, content experts, and other personnel.

* Expanded companies training capabilities and created training report system resulting in a significant increase of company’s overall understanding of its training status and expenditures.

* Initiated a first-ever project management training program for nationally situated companies.

* Worked with community colleges and states to create company related courses for training.

* Created companies’ first ever training web sites.

* Led company efforts to present a proposal for a $3.5 million federal grant addressing skill development needs of company personnel.

* Adjunct instructor for Project Management at the University of Louisville.

* Lecturer at international conference on using Project Management skills to develop training.

EMPLOYMENT

TRAINING COORDINATOR, US

Tenaris, Inc., Houston, TX 2008

In this management position, I conferred with business unit managers to gain knowledge of work situations requiring training. Led the department members in establishing “just-in-time” training programs that addressed needs for individual departments or for cross functional operations. Formulated curriculum and determined instructional methods. Selected or developed teaching aids such as multimedia visual aids, e-learning tools, training handbooks, demonstration models, and computer tutorials. Hired and managed vendors when necessary. Developed annual training plan and conducted training sessions. Ensured that training content addressed identified needs of each business unit. Managed LMS for all industrial training nationwide. Managed training for all operational employees’ development plans. $1.5 million dollar budget.

CORPORATE TRAINING MANAGER

SHPS, Inc., Louisville, KY 2004 - 2008

Created company’s corporate training department. Conducted needs analyses to determine training needs. Developed all training curriculum, content, and materials to address identified performance gaps. Partnered with cross functional teams to determine training gaps and develop solutions to enhance employee performance. Planned, coordinated, and directed education and development programs for a diversity of adult training programs. Formulated training policies, programs, and schedules using both internal and external resources. Taught all levels of employees on a diversity of topics. Created job aids and provided ROI on training programs. Conducted train-the-trainer and evaluated training effectiveness.

INSTRUCTIONAL DESIGN MANAGER

Intel Corporation, Albuquerque, NM 2001 - 2004

Program manager for supervisor training, outside vender, and certification programs. Conducted training needs and job/task analyses and created and managed blended training programs and certifications. Served as project manager in cross functional teams to develop training materials, curricula, and presentation methodology. Instructional Design expert for all analysis, design, and development of training. Taught project management to all employees.

CORPORATE MANAGER, TRAINING AND ADMINISTRATION

Bell Helicopter-Textron, Inc., Ft. Worth, TX 2000 – 2001

DIRECTOR, LEARNING AND DEVELOPMENT (position eliminated)

Los Alamos Technical Associates, Inc., Albuquerque, NM 1999 – 2000

CORPORATE TRAINING DIRECTOR (position eliminated)

Kone, Inc., Moline, IL 1998 – 1999

SENIOR INSTRUCTOR

Wackenhut Central Training Academy, Albuquerque, NM 1989 – 1998

TRAINING PROGRAM ANALYST (contract position)

Oak Ridge Associated Universities, Washington, D.C. 1988 – 1989

U.S. ARMY OFFICER 1974 – 1998

Active duty (1974-1987)

Reserve duty (1987-1998)

Corporate level positions above were for global organizations managing all training responsibilities. Partnered with senior executives to identify competencies and skills-based training programs. Determined training needs and human performance issues and performed job/task analyses. Provided training and cost/benefit analyses, and tracked key program indicators that improved training effectiveness. Managed million dollar budgets and up to 120 personnel for internationally accepted training programs. Created, taught, and managed company-wide training courses using web-based, classroom, and other distance learning methodologies.

EDUCATION

MS: Human Systems Management, University of Southern California

BA: Psychology, The Ohio State University

PROFESSIONAL AFFILIATIONS

Project Management Institute, Certified Project Manager

American Society for Training and Development

Contact this candidate