Customer Service Manager
Resume:
jasmine M. Cartwright
Detroit, MI 48222
***************@***.***
OBJECTIVE
I am currently seeking a customer service position or a manager person in food or sales.I am also
seeking to be a staff member in a warehouse doing packaging. I also have experience in house
keeping,janitorial,food managing/preparations/clerical/retail i am searching for a job that will help me gain
more knowledge an experience to wait i already have an a job that has good benefits I am very hard
working individual that is quick learning energetic that has professional communicational skills
QUALIFICATIONS
• COMPLETED HIGH SCHOOL
• COMPLETED CULINARY ARTS SCHOOL
SKILLS AND ABILITIES
I have skills in customer service and managing.I also have abilities in secretarial and house keeping
duties
EMPLOYMENT HISTORY
cleaner, 05/2006 - 04/2007
Shellys Cleaning co., detroit, MI
supervised in-house services such as laundry's,maintenance and,repair,dry cleaning,and valet
services.Recommended changes that improved service and increased operational efficiency.Iperformed
and assisted with cleaning duties as necessary.I established and implemented operational standards
and procedures for the departments they supervise.I selected and ordered and purchased new
equipment,supplies,and furnishings.I issued supplies and equipment to workers
customer service representative, 06/2004 - 05/2006
AJ C arl, tampa, FL
I checked to ensure that appropriate changes were made to resolve customer's problems.I executed
daily operations of carnival rides and concession stands.I also contacted customers in order to inquiries.I
trended new employees on how to run rides and concession stands.I determined charges for services
requested ,collected deposits and payments,and arrange for billing.I completed contract forms,prepared
change of address records,and issued service discontinuance orders,using computers.
Manager, 09/2004 - 10/2005
Child care day care, detroit, MI
Authorized purchase of instructional materials and teaching aids,such as books,toys and games
designed to stimulate learning.I recommended methods of modifying inappropriate behavior and
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encouraging learning experiences.I arranged medical attention for ill or injured children in accordance
with parental instructions.
staff member, 01/2003 - 09/2004
AFC, Detroit, MI
I performed housekeeping duties,such as cooking,cleaning,washing clothes and dishes,and
running errands.I provided clients with communication assistance,typing their correspondence and
obtaing information for them.I prepared and maintained records of client progress and services
performed,reporting changes in clients to locations outside the home,such as to physicians and on
outing,using motor vehicle.
Kitchen Worker, 01/2001 - 09/2003
Heritage Hotel, Detroit, MI
I requested and recorded customer orders,and computed bills using cash registers,multiconting
machines,and pencil and paper.I selected food items from serving and storage areas and placed them
in dishes,on serving trays,and in takeout bags.I washed dishes,glassware,and silverware aftermeals.I
cleaned and organized eating and service areas.I accepted payments from customers,and made
change as necessary.I prepared and served cold drinks,and frozen milk drinks and desserts,using drink
dispensing,milkshake,and frozen custard machines.I also prepared simple foods and beverages such
as sandwiches,salads,and coffee.
EDUCATION
culinary arts certificate - food
Gerald R Ford Job Corps, MI
high school diploma - school work
Redford HighSchool, MI
CERTIFICATES / LICENSES
highschool diploma titans highschool, MI
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