Giselle Magana
South Gate, CA **280
************@*****.***
Objective: Seeking a position in sales. Offering 15 years of excellent skills in customer relations, telephone techniques, and typing. Cheerful outlook and positive attitude.
Accomplishments:
Clerical/Administrative
Bilingual: English/Spanish
Answering multi-phone lines
Typing (40wpm)
Sales
Perform outbound cold-calling to generate sales
Demonstrate product benefits and answer questions
Maintain good customer rapport and meet monthly quotas
Market up-sell opportunities to existing clients
Responsible for knowing new and previous market line items.
Software Applications
MS Word/XP/Vista
Excel
10 key applications
Experience: JCPenney Downey, CA
Customer Service 01/06 to present
Ulta Salon Cerritos, CA
Customer Service 01/05 to 12/05
Starbucks Norwalk, CA
Barista 10/03 to 02/05
Regis Salons Downey, CA
Cashier 02/00 to 09/04
Education: Downey High School Downey, CA
High School Diploma
References: Available upon request