Customer Service Sales

Maria Angel

**** ******** ***** **. *******, TX 77433• ***********@*****.*** • 832-***-****

Objective

To pursue a job where I can help others with their needs by incorporating my bilingual (Spanish) communication skills, computer knowledge, and manager experience.

Areas of Expertise:

Bilingual Customer Service

Computers Filling/data entry

Experience

WE Sales Associate Lowes, Houston, TX February 2011-January 2012

• Customer Service, floor sales assistant

• Computer lookup, price adjusting, and stocking.

• POS registers

Financial Aid Tracker, Workforce Solutions, Houston, TX May 2010 to December 2010

• Customer Service. Calculated income to determine eligibility for financial aid.

• Data entry in TWIST, CCMS, Excel and Word.

• Compiled, organized and filled paperwork.

• Made courtesy calls for authorization.

Sales Associate, Palais Royal, Houston, TX May 2005-September 2008

• Provide great customer service. Operated and balanced POS registers.

• Stocking, e-sale, processed transfers, and open credit card accounts.

• Employee of the quarter in 2006.

• Surpass my set goals of sales and account openings.

Assistant Store Manager Fallas Paredes, Houston, TX November 2006-June 2007

• Managed the store’s daily operations.

• Managed employees to work as a team to have a successful and operational store.

• Responsible for filling and employee hiring. Balanced vault and registers.

• Resolved customer’s complaints. Surpass the store’s sale goal.

Education

Kaplan University, Currently attending to pursue a Bachelors of Science in Health Science Administrative, Dean’s list Award

Skills

Proficient in Microsoft word, excel, PowerPoint, Outlook and POS registers.

Experienced in using the internet, fax, copy machine and computers. Fast learner and diligent worker.

Contact this candidate