Senior Human Capital Partner

JeanAnn Nelson Trombley

**** ******* *****, ********, ** 55379 Phone 612-***-**** Email: ***********@*******.*** www.LinkedIn.com

Summary & Expertise

Human Capital Leader with a successful track record of increasing responsibility. Extensive experience with Change Management, Business Strategy Development, Organizational Design, Talent Management, Leadership Development, Building High Performance Teams, Mentoring, Team Building and Executive Coaching. Adept with working in highly matrixed complex organizations. Versed in all areas of Human Capital including compensation, employee relations, and talent acquisition and retention. Strong business acumen.

Professional Experience UnitedHealth Group March 2008-March 2009

Senior Director/Human Capital Partner , Ovations Senior Markets Group

Business Partner for Clinical Programs, Marketing, Clinical Pharmacy Management, Pharmacy Operations, Medicare Part D, Ovations Insurance Solutions (Medicare Supplement Group) and other Corporate functions.

o Providing strong leadership, change management and organizational design skills to partner internal client groups. Developed and designed several teambuilding and leadership development programs to meet specific needs of these groups. Executive coaching and development planning a key function of this role

o Successfully managed the integration of four separate business’s marketing teams. Significant change management, talent management, and organization design initiatives.

o A member of the Executive Team for all groups, including the Marketing Board of Directors, Pharmacy Management Steering Team and the Medicare Part D Executive Management Group. Highly involved with business strategy, organization design and Organizational Development. Human Capital plays a critical role on each of these business teams.

o Managed the Employee Engagement Survey and Results Sharing Process with all teams. Currently, action planning and integrating action plans in to 2009 Goals and Key Initiatives for all client groups.

Carlson Wagonlit Travel 2001 - 2008

Senior Director – Human Resources

Strategic Business Partner to an executive team of Operations Leaders across the US. Provide consulting, coaching and solutions for leadership and management across the US Operations organization.

o Provide leadership to a team of 3 directors, 8 managers, and several recruiters and support associates. Support 2000+ operations employees in 9 centers, 125 on site offices and approximately 300 employees in headquarters and home offices.

o Team has effectively re-aligned regions, designed and deployed incentive plans, and implemented front line leadership development program (Engaged Leader Series).

o Redeveloped and deployed performance management process and employee engagement action planning. Managed and adjusted policies in an effort to reduce cost and manage employee behavior.

o Key Initiatives: Change Leadership, Organizational Development, Workforce Management & Leading and developing a high performance team of HR Professionals

Senior Director, Human Resources

Director, Human Resources

Strategic Business Partner to the US & Global Account Management, Marketing, Sales & all Corporate functional groups.

o As part of a core M & A team, lead the HR portion of the acquisition of competitor Maritz Corporate Travel (MCT). The team completed the integration in less than 12 months with annualized cost reductions of $18M in year one while achieving client retention of 99+ percent.

o Participated in due diligence 60 days prior to the purchase agreement; developed the HR Integration Project Plan for Day 1, 30+, 60+ , 90+ and 180+. Lead multiple sub teams throughout the integration to complete key integration activities.

o Successfully transitioned 1000 employees on to our payroll, HRIS, benefits and key policies on the day 1. Worked with all functional integration leads to ensure synergies, particularly around redundancies, were achieved

o Worked closely with CWT Executive Team and general counsel following 9/11 to downsize the organization by 2000+ employees and reduce SG&A resulting in a $40MM turnaround for CWT. Worked in partnership with senior leadership during a time of significant change in the organization and industry

Thomson Reuters 1998 - 2001

Director, Human Resources, Thomson Legal and Regulatory Group (TLR)

Senior Manager, Human Resources, West Group

o Promoted to a Thomson corporate role leading Corporate Recruitment. Responsible for the centralization of recruitment across TLR and West Group. Built the HR Balanced Scorecard and supporting processes. Worked in partnership with Thomson corporate on enterprise wide initiatives. Developed College Relations program for IT which resulted in the hiring of 50 interns, 30 new hires and 5 MBA’s annually. Lead team of HR Professionals and support team.

o Lead the successful rollout of the Recruitsoft Enterprise Staffing Solution in an effort optimize recruitment spend, leverage technology, ensure compliance with OFCCP, and ensure that the best talent is hired, deployed and retained. Core team for the selection, implementation and change management effort for this solution.

o HR Partner for IT staff of 1,800 employees in two primary locations, Minneapolis and Rochester, New York. Responsible for all generalist functions for this client group. Including Talent Management, Organizational Development, Compensation and Employee Relations.

DataCard Corporation 1994 - 1998

Manager – Human Resources

o Responsible for centralizing the recruitment function across the US business units. Responsible for generalist support of the Americas Sales, Marketing, PR, Communications and Training groups. Emphasis on recruitment, training, and employee relations.

o Centralization included compliance, relocation, college recruitment and programs and policies related to recruitment. Lead a team of seven recruiters. Built a tracking tool in Lotus Notes to manage key measurement data such as cost per hire and time to fill.

o Core team member to select a new HRIS system for DataCard. Worked closely with Watson Wyatt as a partner in the selection process.

Education

University of St. Thomas

Masters of Business Administration – Human Resources Management

Graduate Magna Cum Laude

Minnesota State University – Mankato

Bachelor of Science – Marketing & Speech Communications

Graduate Summa Cum Laude

Professional References Available Upon Request

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