Hard working & dedicated professional in quest of assignments in Software Testing with leading organisations
Professional Synopsis
• A professional with 5+ Years experience in Software Development Life Cycle (SDLC)
• Maintaining client relationships
• Connoisseur in testing Airline application, database and Siebel testing with world’s top IT companies
• Experience in Regression Testing, UI Testing, Integration and System Testing
• Expertise in designing & executing test case, using of test tools and tracking defects
• Exposure to preparing and maintaining test documents like Test cases, Test approach / plan documents
• Working on tight timelines and coordination with multiple teams
Academic Credentials
• B.E. (Electronics & Communication) from AMC College Bangalore, India (Visvesvaraya Technological University) in 2006 (Scored 60%)
• Amadeus certified in ALTEA CUSTOMER MANAGEMENT FROM FRANCE
• Certified in Mainframes from IBM
Significant Accomplishments
• Credited for excellent performance in Finland, as a part of the Finnair testing team
• Credited for excellent performance as a part of the Siebel CRS team
Proficiency in
• Siebel CRM (Loyalty and Campaign Management)
• Test Link (1.8) (Test Management Tool)
• Bugzilla
• Altea DCS (Departure Control System)
• Ticketing and Reservations (IET)
• Mercury Quality Centre
• Inventory
• TOAD
• Rational Clear Quest
• Web Services
• Jira
Career Highlights
Accenture Services Pvt. Ltd
Analyst Programmer Sep 2010 – Oct 2011
1.Project Title: We@Accenture
Scope of Project
Objective of the project was to develop a portal where users could post ideas. These ideas would go through different hierarchies for review and acceptance/improvement/rejection. Users were rewarded for ideas based on committee review.
A portal was developed to capture these ideas. My role was to lead and develop test cases for multiple roles/hierarchies (e.g. user, reviewer, committee member etc) and processes.
Company CEO recognized my contribution towards the project.
Dell Perot Systems
Test Analyst Apr 2010 – Sep 2010
1.Project Title: BGC Vocalink
Scope of Project
VocaLink is a back-office process service provider for which BGC provides all external facing systems and a number of ancillary systems (such as charging, communications etc). Communications between VocaLink and BGC are supported in one of three ways, FTP for bulk files, Web Services for online services and MQ for urgent messages, typically Settlement related messages.
• Running the web services for various CRS
• Verifying the settlement transactions and all triggering actions on weblogic server
• Executing the test cases
ITC Infotech
Software Engineer Jul 2006 - Mar 2010
1.Project Title: Mexicana
Scope of Project
Mexicana mandated ITC Infotech to implement a reward programme to address various business process e.g. Guest Profile, Earn Burn, Member Services and Campaign management.
As a leader of a team of 4 people, I was responsible for:
• Verifying application integration with various external applications to send and receive data
• Verifying data acceptance and appropriate implementation of business rules
• Reviewing the test cases
• Ensuring proper application navigation, data entry, processing and retrieval
Domain : Travel
Environment : Siebel Loyalty and Siebel Marketing
2.Project Title: West Jet Siebel Loyalty
Scope of Project
West Jet mandated ITC Infotech to implement a reward programme to addresses the following business process namely Guest Profile, Earn Burn, Campaign management and Analytics & Reporting.
As a leader of a team of 4 people, I was responsible for:
• Verifying application integration with various external applications to send and receive data
• Reviewing the test cases
• Verifying data acceptance and appropriate implementation of business rules
• Ensuring proper application navigation, data entry, processing and retrieval
I received recognition from the client in the campaign management module.
Domain : Travel
Environment : Siebel Loyalty and Marketing
3.Project Title: Finnair- Data ware House
Scope of Project
The project covered creation and implementation of ADS Data warehouse including ETL for the feed from ADS. Input feed would come from various sources with complex interdependencies.
Source for ADS will comprise of Altea Inventory and Altea reservation system. The ticketing data will come from the PNR and not from ticketing system. CM integration covers only the basic data.
I lead a team of 5 developers and 2 testers and was responsible for:
• Interacting with the client to understand the business need
• Creating business scenarios and data creation
• Ensuring accuracy and completeness of data transfer
• Reviewing the test cases
• Maintaining test cases in Testlink and reporting bugs in Bugzilla
• Weekly Status Reports to client and management
I received special recognition from the client for understanding the critical business needs and work coordination.
Domain : Travel
Environment : Database
4. Project Title: CM E-Learning
Scope of Project
CM e-learning is a web based portal for learning different functionalities like customer management. It helps the user to get the knowledge and feel of customer management application.
As a tester, my role was to:
• Identify test scenarios
• Create test cases
• Execute the tests
• Record test results
• Reporting and analysis
Domain :Travel
Environment :Web Based
5. Project Title: Finnair - Customer Management (SSCI)
Scope of Project
The project involved testing a selfservice check-in application involving three mediums (Kiosk, Web and SMS) to allow customers to check-in easily.
As a tester, my role was to:
• Identify test scenarios
• Create test cases
• Execute the tests
• Record test results
• Reporting and analysis
Domain : Travel
Environment : Simulator
6. Project Title: Finnair - Customer Management
Scope of Project
Customer Management Solution (CMS) is a solution, which gives, improved customer loyalty using three modules - Altea Reservation, Altea Inventory and Altea Departure Control (DC) - to manage sales and reservations. It results in increased revenue with features like:
a) High-level of automation driving operations.
b) Customer-focused processes that manage the experience of each individual customer.
c) Automated business rules supporting all decision-making processes with near-perfect levels of data integrity.
As a part of team of 15, I was responsible for
• Analyzing the General Business Requirement document to identify test scenarios
• Executing test cases and recording results
Domain : Travel
Environment : JFE
7.Project Title: Finnair - Flight Management
Scope of Project
The FM application supports all aspects of Flight Event Planning, Load Control, Weight and Balance functions and handles Disruption Events triggered by Altea Plan.
The project involved a thorough review of the business requirement document and creating scenarios, largely for Weight and Balance activities and Generation of Documents/Reports.
As a part of team of 10, I was responsible for:
• Understanding General Business Requirements
• Developing scenarios & setting successful completion criteria
Domain : Travel
Environment : Access through VPN
8. Project Title: Finnair - Interline E-Ticketing
Scope of Project
This project involved testing for the Interline agreements between our client and its various partners. It involved co-ordinating with many airlines at the same time to ensure that the General Business Requirements (GBR) of each airline is met.
As a team member of 5, I was responsible for:
• Understanding General Business Requirements
• Developing scenarios & setting successful completion criteria
• Creating and executing test cases, bug tracking
• Coordinating with more than 100 interline partners worldwide
Domain : Travel
Environment : Access through VPN
The project was appreciated and awarded by the client. I was promoted as a Lead.
9. Project Title: Columbia Association t
Scope of Project
The Columbia Association is a community-controlled, private, non-profit service corporation created to provide services, amenities and facilities for the benefit of the residents and business community of Columbia. CA used a system called Prime. Prime was a CUI (Character User Interface) based custom-made monolithic application that Columbia Association used for some of its business operations. The application was developed in Info Basic.
As a member of team of 40, I was responsible for
• Understanding Function Requirement Specification (FRS)
• Developing scenarios & setting successful completion criteria
• Creating and executing test cases, bug tracking
• Involved in the Functional Testing
Domain : Hospitality
Environment : Microsoft Visual Studio
Personal Dossier
Date of Birth : 24th October, 1983.
Linguistic Abilities : English, Hindi