Strategic Human Resources Partner
Resume:
Erik A. Byrd MBA
San Antonio, TX 78247 ****@********.***
PROFILE
Human Resources Leadership – Strategic Partnership - Process and Policy Development
Ten plus years human resources leadership at multi-national, multi-state, and multi-unit levels. Proven ability to lead business functions, achieve goals, and impact results. Strong knowledge of employment law, both education and experience based. History of providing objective, strategic advice to all levels of management, from CEO to field leader. Eight years retail and restaurant operations management.
GENERALIST EXPERIENCE
Demonstrated leadership of all functional HR areas, including:
Employee Relations Recruiting and Selection Payroll Administration
Policy Development Benefits Administration Training Development
Legal Compliance Safety Processes Workers’ Compensation
EDUCATION
MS Human Resources Management Tarleton State University (12/2009)
Master of Business Administration (MBA) University of Texas at San Antonio 12/2003
BA Business Administration Calvin College 05/1993
WORK EXPERIENCE
Eye Care Centers of America (ECCA) Human Resources Manager 09/2006 to 02/2009
Led HR functions for 16 states: three regions, 2000 plus employees; 50 percent field travel. Areas of focus included leadership development, strategic advice, employee relations, policy development, training development & delivery, investigations, and recruiting processes, including doctor recruiting.
Caremark Sr. Human Resources Analyst 04/2005 to 09/2006
Led HR functions for two inbound customer care call centers and two medical call centers: 1250 plus employees. Areas of focus included leadership development, strategic advice, employee relations, training delivery, compliance investigations, and recruiting processes, including nurse recruiting.
University of Texas at San Antonio Adjunct Professor 01/2003 to 08/2006
Trained undergraduate business students in business communication and professionalism and business ethics. Developed original training material and web based, self directed, interactive training tool.
Selrico Group Companies Human Resources Director 12/2003 to 04/2005
Led HR functions for 1000 plus employees: 18 states and four countries. Areas of focus included strategic advice, employee relations, policy development, payroll and benefits administration, worker’s compensation and safety, recruiting, union relations, contract negotiation, and training processes.
STRATEGIC PARTNERSHIP AND ACHIEVEMENTS
ECCA Business Need: Leadership Development and Internal Promotion Process
Developed and implemented company orientation program, 3 part development plan, and 16 leadership training modules, ECCA U; each with leader’s guide. Trained leaders on application.
ECCA Business Need: Open 27 New Locations; Reduce attrition in new market
Developed and implemented recruiting plan, trained leaders in selection process, communicated progress; Achieved hiring goal of 380 managers/associates and attrition goal 6% below target.
Caremark Business Need: Reduce Recruiting / Employment Costs; Reduce attrition
Developed and implemented a direct hire recruiting model, trained leaders in the interview process; Achieved hiring goals, saved $383,000 and lowered attrition from 6.58% to 2.16%.
COMMUNITY INVOLVEMENT AND VOLUNTEERISM
Texas Folk Life Festival Volunteer 2006, 2007, & 2008
ASKEW a design studio for urban youth Board Member 5/2003 – 1/2006
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