Leader
Resume:
Ms. Maisha Sykes
Houston, TX ***03
************@*****.***
LEADER'S Objective:
National sales management professional with 12-years of experience managing key business accounts for leading companies in across fashion industry verticals. Offers a talent for strategically expanding sales relationships and bottom line performance by driving business growth through execution of traditional and online advertising opportunities.
Summary of Qualifications:
-Sales and Marketing Know-How: Strong familiarity with methodologies for promoting and selling services and solutions using marketing strategies and specialized sales techniques
-Communication Skills: Articulate ideas with internal and external clients to drive brand awareness.
-Customer Service: Provide and measure the effectiveness of customer service excellence using tailored surveys.
-Critical Thinking: Employ the use of reasoning to identify cost-effective business solutions to difficult situations.
-Credentials: Associates Degree in Liberal Arts Degree with a concentration in Fashion Design
-Corporate Flight Attendant Training / Certificate of Completion
-Computer Proficiencies: CRM (MS Dynamics); MS Word, Excel, Outlook, PowerPoint and Excel.
Experience:
It's On Fashion, Assistant Buyer, Las Vegas Magic Show
(August 2009)
BCBG Max Azria, Sales-Creative Director Houston, TX / Galleria Mall
(April 2009 - Present)
Stylist for high maintenance professionals and celebrities preparing wardrobe for music videos, Red-Carpet Galas, Fashion shows, and private corporate events. / Personal Shopper
Sold high end fashions while consulting with upscale clients generating daily sales of $2,500
Interfaced with vendors concerning pricing, availability, damaged product, buy-backs, and special orders.
Responsible for merchandising, styling mannequin displays as well as window and all visual floor settings for store #628.
Assist with grand openings for Houstons BCBG Galleria & The Final Cut, two of twelve brands under one global empire. Customer Service
Mosaic of Houston, Concierge, Houston, TX
(September 2008 - January 2008)
Source and secure sponsorships throughout the U.S. ranging from philanthropists to Fortune 500 companies.
Concierge services direct the planning and execution of fundraising and corporate events in urban communities.
Setting daily appointments, office opening, chart setup, financial arrangements and adequate supplies for staff and clients.
Responded to a high volume of telephone inquiries with professionalism, referring callers to information-packed Web site and other appropriate resources.
Compose and distribute fliers and news release to generate media attention. Customer Service
Continental Airlines, Corporate International Flight Attendant, Newark, NJ
(April 2006 - July2008)
Ensured passengers safety and satisfaction according to FAA and company standards.
Used cardiopulmonary resuscitation (CPR) and automated external defibrillator (AED) to assist passengers.
Lead Flight Attendant who interact with people from all over the world while cultivating professional relationships with regular travelers providing customer service.
Fostered a positive work environment by working well independently.
Travel Agent-Customer Service
Victorias Secret, Sales-Stylist, Baton Rouge, LA
(August 2003 - December 2005)
Team leader and Beauty Lead for the number one top selling fragrance.
Promotions, brand awareness, customer service
Consult with clients daily building client profiles
Bradford School of Business, Administrative Assistant, Houston, TX
(May 2000 - May 2003)
Served as an Administrative Assistant for a Junior College that provided career focused classes and high academic standards.
Answered queries regarding course registration, membership and general information, and resolved client concerns in a dynamic environment
Established and maintained collaborative efforts with other universities, high schools, churches, agencies and parents to recruit students. Customer Service
Memberships and Affiliates:
House of Styles Styling Firm
Preparation Yields Confidence Foundation
REFERENCES UPON REQUEST
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