STEPHANIE JONES
Philadelphia, PA 19120
**********.***@*****.***
OBJECTIVE: To obtain a position offering challenge, diverse responsibilities
professional growth and opportunity for advancement.
ATTRIBUTES
Highly motivated individual with strong interpersonal and communication
skills.
An individual who works well independently or as part of a team
The ability to multi-task and prioritize effectively to get the job done
An individual who is detail oriented
Works well under pressure
Ability to build a rapport with clients
WORK EXPERIENCE
Reimbursement Technologies Inc. Patient Services Representative 2008-2011
Answer incoming calls from patient and attorneys to resolve problems and answer questions
Handles customer issues and complaints to ensure customer satisfaction
Partner with collection agencies to update patient accounts
Understanding payor rule and regulations
Process credit card payments
Food Brand Food Service Specialist 2005-2007
Followed Food Safety and Food Quality guidelines
Food preparation and staging
Followed cash handling and credit card procedures
Maintained stock and inventory
EDUCATION
DPT Business School Philadelphia, PA
Certificate in Medical Billing and Coding 2008-2008
Certificate in Medisoft GPA: 3.63
Knowledge of ICD-9-CM, CPT and HCPCS coding systems.
Ability to perform essential accounting tasks in a medical office o
billing/ collection facility
Managed patient and office medical records Knowledge of HIPAA rules and
other healthcare laws and ethics