mr

Ramy Fouad Hosny

** ***** ******* *********, ******** Heliopolis, Cairo, Egypt

Mob: +2-010-***-****

E-mail: *********@*******.***

HRMS Functional Consultant, Senior ERP Systems Developer & Implementer, and Team Leader

Working currently as a Support Engineer for HR Applications –Oracle HRMS- having the knowledge of how HR systems are running and the business behind these systems. Having the abikity to adapt to any other HRMS Solutions whether SAP, PeopleSoft or any solutions else.

Highly dedicated Allfusion Gen Senior Developer, System Implementer and Team Leader with over 6 years experience in developing WEB, GUI application with using Stand alone, Client / Server and Web-enabled technologies in both private and governmental sectors providing complete ERP solutions whether for HR departments or for Financial departments. The versions used of Gen products are 5.0, 5.1, 6.0, 6.5 and AllFusion 7.0 targeting different DBMS’s (IBM UDB DB2 8.2, ORACLE 10g, SQL SERVER 2000 and ODBC)

· Participating in the analysis of the working-in applications whether by analyzing new scopes or altering existing business scopes

· Handling all the stages of application development starting from making the ERD, developing the necessary

Logic Blocks along with its corresponding windows to interact with the end users, testing the developed blocks of code to make sure that System Requirements has been covered at bug free level till the stage of deploying the system at the end user environment

· Has experience in Allfusion: Gen Development using the Component Technique

· Experience in using the Crystal Report for printing out handed reports from Allfusion: Gen Systems

· Has experience in DB2 which is the DB Engine which I work on during all my experience years

· Was responsible for developing 10 systems covering all the HR & Financial needs along with maintaining these systems and implementing it to customers.

· Team Leader, responsible for training, supporting and managing the tasks and activities.

Experience

Oracle Technology:

Oracle Global Support Center GSC Cairo, Egypt September 2006 – Current

· Human Resources HRMS Support Engineer IC2

Assist Oracle customers in solving functional and technical problems related to Oracle Human Resources Applications (HR, iRecruiement, and Self-Service HR).

Key Business Areas:

· User and Responsibilities Administration.

· Enter and Maintaing People details

· Identifying Data Corruption issues

· FlexFields

· WorkStructures

· IRecruitment

· Web ADI

· FastFormulas

· Self Service

Proactive Activities

· These are activities centered around improving the service we deliver to our customers and are not necessarily directly related to customer enquiries. These include:

o Maintaining product expertise in assigned cluster

o Working towards, adopting and contributing to new processes and tools (Oracle Web Conferencing, diagnostic methodology, health checks, scripting tools, etc)

o Contributing to Knowledge Management content creation and maintenance

o Participating in Root Cause/Corrective Action defined within the product area in order to further enhance the customer experience and improve the Oracle product

o Working with development on product improvement programs (testing, SRP, BETA programs etc) as required

o Maintain an up-to-date and in-depth knowledge of new products released in the market for the given product area

Reactive Activities

· These cover our customer response activities and include:

o Managing and resolving Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model

o Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards

o Reducing escalations

o Operating within Oracle business processes and procedures

o Respond and resolve customer issues within Key Performance Indicator targets

o Operate in line with Bug Diagnosis and Escalation/Development Bug guidelines in resolution of Bug related Service Requests.

CA, Gen Technlogy:

4 implementations have been done for the ERP solution in the following locations:

1. Ministry Of Interior, CSO

2. Civil Information Technology Company

3. Supreme Council of Antiquities

4. Confidential Site

Civil Information Technology Company(CITC) Cairo, Egypt

March 2002 - August 2006

· Encyclopedia Administrator

Tasks involved:

1- Installing Allfusion Gen CSE (Coordination server, Encyclopedia Server and Encyclopedia Clients)

2- Managing CSE models, subsets and other CSE transactions.

3- Installing AllFusion CSE (Coordination Server, Encyclopedia Server and Encyclopedia Clients)

4- Working on managing CSE models, subsets and other CSE transactions.

· Senior ERP Systems Developer & Implementer

All the following ERP Systems was implemented in 4 different locations both private and public authorities.

Developing and implementing a group of ERP applications as follows

1- Financial Accounting System FAS(Insurance and Pensions, Budgeting, Accounting, Purchasing, Stores and Vehicles Systems)

Responsible for all the stages of development but participating only lately in the stage of analysis. This system is responsible for maintaining and manipulating the work flow of 3 main departments in 3 different governmental organizations in Egypt which are: Purchasing Dept, Accounting Dept and Budgeting Dept. Aiming at computerizing all the work flow instead of the load posed on people handling these processes.

2- Human Resources System HR

Responsible for maintaining all the details of people being working in the same previous organization ranging from historical details up to ending up person's working life whether through termination or pension stage.

3- Private Companies Accounting System

Maintain and computerize all the processes with a financial nature-taking place in any private company taking into consideration the standards of Egyptian Accounting Booking System.

4- Purchasing System

Maintain and computerize all the processes handling the purchasing dept. starting from make a bid till the stage of settlement and issuing the supply order to one supplier.

5- Supreme Council of Antiquities Automation System

This system is for manipulating the old manual system of the department of Projects. It's divided into more than 20 sub-systems gathering all to manipulate the overall working flow of the department through a Web-Enabled system to ensure that all the sub-departments could make the best of use of this system.

6- Criminal Investigation Automation System

It's responsible for automating the current system of the Ministry of Interior – Criminal Investigation Department in which all the criminals' records are to be stored with all the details along with his own pictures.

National Information Center (NIC) Riyadh, KSA

Allfusion: Gen Developer April 2004 – June 2004

Participating in a Deportation System which responsible for handling & controlling all the moves of nationals and foreigners in and out of the KSA. Managing the borders of the kingdom in a historical way connecting all these peripherals together for data consistency. The system is a Web based application.

Electronic Data Systems EDS Newcastle, England

COOL: Gen Consultant June2001- Dec 2001

Participating in a huge governmental project, which responsible for handling & controlling all the DSS services for the citizens. I was part of a huge team responsible for developing new stages required of this system along with some testing tasks of other developers' codes blocks.

Bright Business Systems BBS Egypt - Kuwait

COOL: Gen Consultant Sept2000–June2001

Was responsible for the COOL: Gen projects being developed by the company. Participating in analyzing a new system for the ministry of interior in Kuwait to handle all the information regarding the foreign house workers in Kuwait.

Information & Decision Support Center IDSC Cairo, Egypt

COOL: Gen Developer Aug2001-Sept2001

Handling the COOL: Gen application developed in the center. It’s an organization that subordinate to Egyptian cabinet and its main responsibilities are to computerize all the governmental organizations in Egypt. One of its main projects is Egyptian national ID number, which aims to enter all citizens' personal data in a huge unified Data Base so the citizen and the government can retrieve this data easily and simple using the citizen ID number

Education

Cairo University Cairo, Egypt

Bs Economics 1999

Certificates

Oracle Diagnostic Methodology ODM Certified October, 2007

Oracle RaV Certified March, 2007

Certified Software Test Professional(CSTP)

Dec, 2005 –Feb, 2006

Microsoft Certified Professional. MCP Cairo, Egypt 2001

Preparing for attaining the ITIL Certification in Service Delivery and Service Support Management Current

Training

Java Programming Cairo, Egypt

Using Oracle Jdeveloper

Java Beans, J2EE

Java Syntax, Coding Conventions and Classes

Accessing Database using Java

Servlets and JavaServer Pages

Oracle Training

Developing Applications with BC4J

Oracle 10G SQL

Oracle HRMS 11i System Administration

Oracle HRMS 11i Workstructures

Oracle HRMS 11i Flexfields

Oracle HRMS 11i Self-Services Implementation

HRMS 11i Implementation

Oracle iRecruitment Implementation

OS/390 Administration Egypt, 2000

Self Study

Oracle Technologies

Oracle 10G Administrations

IBM Technologies

Rational Application Developer 6.0

UNIX OS

Allfusion DP MQ

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