Customer Service Sales

Jaime A. Rodríguez

Roberto Cantoral No, *** Jardines del Estadio,

San Luis Potosí, S.L.P. México C.P. 78280

Telephone:+52-444-***-**** Cell.+52-444-***-****

E-mail: ***********@***.***

Objective

To become a useful element to the company with my knowledge, experience, and skills in the Purchasing Imports/Exports Department, as well as in other areas such as Production. Have the opportunity to continue with my professional and personal development

Professional Experience

09/02/08 Grupo Industrial Zacarías, S.A. de C.V. Eje 102 No.3100

Zona Industrial C.P. 78395 San Luis Potosí, S.L.P. México

Telephone: 444-***-**** Purchasing Imports/Exports

Purchase and Development of new customers and provider strategies, Making Sales and Purchasing orders, Estimating Costs, Coordinating Exports and Imports for the company s development, Supervising Inventory and Warehouse Stocks, Gaining knowledge in the Mining and Construction Industry, Seeking new products and strategies to improve Quality Standards, therefore, improving our Customer Service.

06/28/04 Federal Mogul Co. Fel-Pro 7450 N. McCormick Blvd. Skokie, IL. 60076 Phone: 847-***-**** Purchasing & Production

Planning, Coordinating, and Purchasing Raw Materials for the Automobile Industry, Maintain Direct and Constant contacts with Clients and Suppliers, Working with Inventory Control Standards, Organizing and developing personnel teams (for production efficiency purposes), Supervising that Production levels meet up with the Sales orders, Inspecting injection molds, and calibrating Robots for Production lines.

01/03/97 Nu Vision Floors, Co. 202 Stamford, St. Romeoville, IL.

60446 Phone: 815-***-**** Purchasing and Estimating

Responsible of completing Purchasing orders and maintaining an efficient follow up of each order, Revising blueprints and measurement for the planning of purchasing Raw Materials, Estimating Purchasing and Sales Costs, Inspecting that our products meet all Quality Standards and Client Specifications, Making check lists of warehouse inventory and Raw Materials to the date, and Developing effective follow ups and relationships with both Clients and Providers.

Academic Formation

Masters in Business and Management

University of Loyola Business School

09/04/81

Chicago, IL. U.S.

Career in Civil Engineering

University of San Luis Potosí, Facultad de Ingenieria

09/06/75 – 06/28/81

San Luis Potosí, S.L.P. Mexico

Skills and Abilities

• Knowledge and experience with Heavy machinery (diesel)

• Maintenance and Production Departments

• Sales, Customer Service, Warehouse, and Inventory activities

• Coordinating Inventory and Warehouse stocks

• Experience with Molding Injection Systems

• Development of Sigma projects and Lean Manufacturing techniques

• Wide experience and knowledge of Construction materials

• Excellent knowledge handling office equipment (fax, scanner, printers, computers, etc.)

• Experience with the following programs: Office (Word, Excel, Outlook, Access, PowerPoint), MS Word, Opus, Lotus, and AutoCAD

• Experience working and making advanced technical solutions for all sorts of problems

• Bilingual 100% (English and Spanish)..

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