Marcus D. Washington
Cordova, TN 38018
*************@*******.***
Professional Profile
Recently received an Associates Degree in Electronics Technology and have received training in designing, developing, testing, manufacturing, and repairing electrical and electronic equipment.
Education & Certification
Southwest Tennessee Community College Associates Degree, May 2007
Memphis, TN Electronics Technology
University of Memphis Fall-Spring Semesters 1999-2001
Memphis, TN Pre-Med
Central High School Diploma, 1999
Memphis, TN
Technical Experience
Computer Field Technician- Truno: Retail Technology Solutions, Bartlett, TN 2012- Present
Troubleshooting Point of Sales Equipment
Repair Point of Sales Equipment
Install Point of Sales Equipment
Troubleshoot Network Issues
Load Point of Sales Software
Perform Preventive Maintenance on Point of Sales Equipment
Run Dispatched Calls
Electronic Technician- Washington Brothers Roofing Company, Memphis, TN 2011- 2012
Troubleshooting Electrical Equipment
Maintenance
Test Circuits
Repair Equipment
Computer Programming
Setup Computer System Programs
Video Terminal Maintenance
Write software, set up functions, enter data, or process information
Mini Component Repair
Microsoft Office 2000, Microsoft Excel and Power Point
Knowledge and setup of all Windows Software Programs
Repair desktop computers and laptops
Vendor (Repair Technician) - FedEx Techconnect, Cordova, TN 2010-2011
Troubleshooting EPADs/ XPADs
Repair EPADs/ XPADs
EPAD/ XPAD Programming
Knowledge of Repair Equipment
Knowledge of Components Breakdown Process
Clean Finished Repaired Components
Test Intermec 700 and CN3
Electronic Technician- Washington Brothers Roofing Company, Memphis, TN 2006-2009
Troubleshooting Electrical Equipment Maintenance Test Circuits
Repair Equipment Computer Programming Setup Computer System Programs
Video Terminal Maintenance Write software, set up functions, enter data, or process information
Mini Component Repair
Microsoft Office 2000, Microsoft Excel and Power Point
Knowledge and setup of all Windows Software Programs
Repair desktop computers and laptops
Other Professional Experience
Patient Escort- Radiology, Methodist University Hospital, Memphis, TN 2005-2009
Patient transportation to and from Nursing Units
Provide ancillary services to medical staff
Knowledge of all nursing areas
Knowledge of Medical Equipment
Tour Operations Tour-Guide, Elvis Presley Enterprises (Graceland), Memphis, TN 2002-2005
Guide tourists through Graceland
Provide information about Graceland as we tour the mansion and exhibits
Provide customer care to tourists
Help to maintain a clean workplace
Sales Representative, MCI, Memphis, TN 2000-2002
Developed and maintained new accounts
Provided customer care to new and existing customers on local and long distance calling plans
Successfully maintained quota of two hundred sales per month
Patient Finance Clerk I, Methodist University Hospital, Memphis, TN 1998-2000
Organized and filed medical records
Entered patient information data
Assisted in processing insurance claims