Sales/ Customer Service

John D. Haines

*** **** ****** **** #4-859-***-****

Crestview Hills, KY 41017 ********@****.***

Objective To obtain a position utilizing extensive Customer Service / Sales experience

Sales Experience Highlights

• Developed a client base of $40,000/month from scratch in the custom offset printing business

• Highly skilled in selling various forms of retail advertising

• Successful in conducting market surveys by phone and telemarketing

• Prior experience as a cashier and customer service representative

Additional Qualifications

• Proficient computer skills, including experience with company-specific software used to monitor flight schedules/gate locations

• Detail-oriented, self-motivated individual with solid employment history and excellent work ethic

• Prior experience in offset and screen printing (includes pre-press work)

• Bindery experience (includes die cutting and computerized paper cutter)

Relevant Experience

Printing Sales 1997-2001

Bluegrass Printing Newport, KY

• Established a client base of $40,000/month from scratch selling custom offset printing (business cards, letterheads, carbonless forms, flyers and 4-color brochures)

Inside Sales 2001-2002

Trader Publishing Ft. Mitchell, KY

• Sold advertising to retail clients for Trading Post Newspaper and Auto Trader Magazine

Additional Work Experience

Cargo Ramp Agent 2002-2009

Airport Terminal Services, Inc Hebron, KY

Pre-press Technician 1993-1997

A.E.P. Flexo, Inc. Dayton, KY

Education

Associate Degree: Commercial Art Technology

Sinclair College Dayton, OH

Affiliations

• Northern Kentucky Chamber of Commerce

• Business Network International

• City of Edgewood, Kentucky – Park Board and Recreation Committee

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