Medical Assistant Quality Assurance

ALEJANDRA VALENCIA Po Box *** Napanoch Ny ***** Phone: 845-***-**** email *********@*****.***

DENTAL ASSISTANT

Experience in family medical practice and additional healthcare experience as a PCA. Known for dedication to providing premium patient care. Skills include:

— Oral Anatomy

— Radiology

—Impression

— Sterilization

Chairside Assistant

— Clinic flow programs

— Taking Patient Vitals

— Infections Control

— Lab exam (urine)

—Glucose test

—lipid test

— Patient Scheduling

— Medical Manager Program

— Patient Education

— HIPAA & JCAHO Knowledge

—A1c

— CPR

— EKG

Education

Currently, I am studying to be a Dental Assistant at the Dental Assistant School of Rockland, in NY. In the mornings I take classes and in the afternoons I have training at Dental Challenger Clinic, to apply what I have learned.

Languages: Spanish and English

Certified in First Aid & CPR, 2006

Infection control training, fire safety training,AED in services training, Care Model Training, PECS-DEMO, Basic life support training, Medical assistant Training In Hudson River Community Health Monticello training Medical Assistant 2005

PCA certificate 2005

High School Diploma, Santiago of Chile

Professional Experience

Hudson River Community Heath— Monticello,NY

Medical Assistant, 2005-2006-

Serve as a key member of interdisciplinary healthcare team for a busy family medical practice. Assist seven MDs as well as PA and LPN team in ensuring optimal patient care and smooth daily functioning of office. Key Results:

• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing that allowed

doctors and nursing staff to focus on the health concerns of their patients.

• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, EKGs, hematology, urinalysis and CPR.

• Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, and OSHA regulations; improved patient care/satisfaction.

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

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