customer service

SUMMARY

* Customer service with * years of experience providing customers with the best service. Areas of expertise include talking, managing, organizing, and working to provide top service.

Hard-working, experienced, focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.

Responsible with excellent communication skills demonstrated by 3 years of experience providing Outstanding service to satisfied clients.

Very Ambitious and Client-focused, particularly talented in knowing what is expected from me. Well-organized and dependable with excellent leadership skills.

Customer Service Representative - Client Relations - Data EntryDedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

SKILLS

Communication skills

Excellent verbal communication

Relationship/team building

Fast learning

Commitment to quality and service

Client satisfaction

Strong communication skills

Perform well in high-demand, fast-paced environments

Customer friendly

Able to keep a clean and sanitary work station

MS Windows proficient

Telephone inquiries

Staff motivator

Stock maintenance

Quality control

Employee hiring and retention

Training staff

Problem resolving

Adapt to diverse groups

Listening skills

Social perceptiveness

Written and oral Extensive Restaurant experience

Ability to work fast and accurately

Able to establish and maintain effective working relationships

food/beverage knowledge skills

ACCOMPLISHMENTS

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest

Product Promotion

Up-sold products and motivated customers to upgrade current product plans.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

EXPERIENCE

06-2008 to 11-2011

Increased customer attendance by providing fast and friendly service.Won ôServer of the Month award. Frequently switched between positions as Cold Food prep, Soup Station Chef and Relief Chef mid shift to support changing needs of large industrial kitchen. Maintained daily cleanliness of broiler and fryers. Provided customer service for an average of 60 calls per day, answering customer inquiries, solving problems, and providing new product information.Earned management trust by serving as key holder, responsibly opening and closing store.Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

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