Elizabeth Garcia
**A March st
Providence, Rhode Island 02908
***************@***.***
OBJECTIVE: To obtain a position that will ensure that my past experience can be applied and may permit me to further expand my knowledge and learn new skills that will give me the opportunity to advance and promote growth within the company.
Goal: To provide exemplary customer services.
HIGHLIGHTS:
Customer Service
Fast learner; quickly incorporate and implement new procedures.
Cheerful and helpful with customers, co-workers and management.
Proven ability to work independently and handle simultaneous projects.
Inside Sales Representative
Enjoy talking to people and establishing a long-term, loyal customer base.
Persuasive communicator; use consultative selling skills to identify opportunities and overcome objections
Build relationships and turn cold canvassing into sales.
Quickly learn, master and sell new product offerings.
SKILLS:
Bilingual (Spanish-English).
Communication skills
Customer service Sales
Clerical Associate
Keyboarding 35wpm
Cashier
Data entry
Computer skills ( MS Office XP- Word, Excel, Power Point , Front Page, Internet)
Cold Calling & Telephone Sales
EXPERIENCE:
2007-2008 Ananke IT Solutions – Providence, Rhode Island
* Inside Sales Representative – Calling IT Companies to offer them a free conversation with our Senior Engineers to talk about any IT topic
2005-2006 Diamond Staffing- Warwick, Rhode Island
* Telemarketing - Calling people regarding surveys.
2003-2005 Geraldo Transportation New York, New York.
* Clerical- Answering phones, data entry, greeted and directed customers to their specific areas of interest.
COMMUNITY SERVICE:
Churches- Helping any church I know with the necessary.
Schools- First grade teacher assistant.
Hospital- Hasbro Children Hospital- clerical.
EDUCATION:
GIBBS College- Certificate (office Administration Executive Assistant).