Wm MacDonald Resume 2009 - Mainframe, Storage, Operations

William A. MacDonald

Cincinnati, Ohio *****

E-Mail (home) ************@*******.***

http://www.linkedin.com/in/wmamacdonald

Qualifications

Education:

Wilmington College, Bachelor of Arts, Business Administration, with concentration in Management.

The University of Akron, Associate of Applied Science, Business Computer Programming Technology.

Great Oaks, A+ Course.

Professional History

Fifth Third Bank 2006 - 2009

Sr. Systems Operations Analyst

Ensured pro-activeness and promptness in helping users to resolve questions or issues preventing batch interruption or missed SLA’s.

Created documentation and short training sessions preparing other team members the ability to use new functions or features of a product or on new procedures, so that they will be functional when primary staff members are out of the office.

Through either automated tools or manual processes, maintained DASD thresholds preventing lack of space abnormal end of jobs or missed SLA’s.

Worked up a project plan to replace FDR/ABR with DFHSM, whereby we would be able to remove a product and recognize a cost savings.

Ensure Business Continuity by executing the companies Disaster Recovery plan which incorporates EMC’s SRDF/A and MSC to ensure that data sure be only a minimal amount out of sync.

Wrote REXX programs to collect and report information that was done manually either weekly or monthly, allowing any team member to just run a batch job.

Adhered to the policies and procedures of the company for Change/Problem Management ensuring documentation, as well as communication across teams, ensuring mutually exclusive changes didn’t get executed at the same times, or cause SLA’s to major applications.

IBM Global Services 2000 - 2006

Systems Management Integration Professional / Advisory

Provided DASD Support to multiple clients adhering to their needs and desires and SLA requirements, while balancing that with the company’s requirements, and contract requirements for each client.

Through automation and manual processes ensure that proper DASD free space thresholds are met and added to as agreed to within the client’s contract and SLA’s.

IBM Global Services 2000 - 2006

Used Automation where possible to ensure that task were completed or executed so that calls to support were not made, as well as possible batch stoppage eliminated.

Tested client’s Business Continuity plans ensuring that in the event of a true disaster they would be able to recover and continue business as usual.

Planned and executed a project to convert a client from SAMS: Allocate to DFSMS allowing the client to remove a third party product and recognize a cost savings.

Cross training within our group to allow each other the ability to learn new hardware or software that was brought in with a new client, allowing other members to become familiar and enhance their skills.

Adhered to the policies and procedures of the company and client for Change/Problem Management ensuring documentation, as well as communication across teams, ensuring mutually exclusive changes didn’t get executed at the same times, or cause SLA’s to major applications.

Schneider Electric (Square D) 1994 - 2000

Information Systems Analyst (1996 – 2000)

With automation or manual processes ensured that proper free DASD space was available for applications preventing abnormal end of job, or missed SLA’s.

Planned and executed a project to convert FDR based backup process to a Snapshot process whereby decreasing the downtime for the backup window allowing the batch cycles and users to continue.

Converted the Snapshot process to the Flashcopy methodology whereby again saving more time again allowing the batch cycle and users to continue processing.

Performed the Y2K restore on our test system to provide an environment so that our applications could test all of our applications certifying them for Y2K.

Planned and executed a project that allowed an application to begin using a new feature to use VSAM/EA allowing them to extend past the 4GB limitation whereby we eliminated a software product recognizing a cost savings.

Adhered to the policies and procedures of the company for Change/Problem Management ensuring documentation, as well as communication across teams, ensuring mutually exclusive changes didn’t get executed at the same times, or cause SLA’s to major applications.

Information Systems Specialist (1994 – 1996)

Ensured that the daily Jobtrac schedules were set and ready for execution allowing proper execution without outages or missed SLA’s.

Automated the changing of control cards using REXX allowing staff members to work on other daily task and preventing finger fumble mistakes.

Trained members in Operations on the Jobtrac tool, and how to use it. This was both so they could use it more effectively, and education for a possible next position.

Analysts International Corp 1993 - 1994

Computer Operator:

Hired in as a contractor to perform Computer Operations duties for a client which entailed the monitoring of batch and on-line processes and taking actions as needed to ensure continued processing and no misses in SLA’s.

Clark Material Handling Co 1991 - 1993

Computer Operator:

Brought in as a Lead Computer Operator with intension of becoming a programmer.

Monitored daily batch cycles to ensure proper completion and that no SLA’s were missed and that the nightly backups were completed to ensure restore ability in the event files were lost or corrupted.

Modified PC-COBOL programs matching the formats needed for the data that was being entered.

Akron General Medical Center 1989 - 1991

Computer Operator 2:

Brought in as a Lead Computer Operator to train the existing staff.

Help the existing staff learn JCL and read job logs.

Get staff ready for when the conversion from IV Phase to in house code as cut over. At which point we would have daily batch cycles to watch.

Helped out with data entry.

Created some small COBOL programs to help out in operations daily functions.

University of Akron 1986 - 1989

Computer Operator 2:

Promoted to Lead Computer Operator position.

Monitored and ensured proper running of batch cycles.

Assisted in training of new/existing staff.

Technical Skills

Mainframe:

Systems: Z/OS, CMOS, ES-9000, 3090, 4381

Languages: COBOL, REXX, RPG II, JCL, FORTRAN, PASCAL, BASIC, SAS

Systems: JES2, TSO (SDF/ISPF), MVS-XA, Z/OS, DFSMS

DASD: IBM (DS8100, ESS, RVA), EMC (DMX)

Packages: CA-Jobtrac, CA-1, OPCA, SAR, CA-Opera, File Aide,

SAMS: Allocate, SAMS: Vantage, Spacefinder, Omegamon XE,

TDMF/LDMF, FDR, SRDF/A, MSC, ResourcePak Base Extended,

Snapshot, flashcopy

Vendor Training: Business Continuity for both Local & Remote

solutions, Storage Networking Design and Management,

CISCO storage Networking

Open Systems:

Systems: RS/6000

Operating Systems: AIX

Packages: Best/1, LVM, SMIT, SAMS: Vantage Network Edition

Personal Computer:

OS: Windows XP, Windows 2000, Windows NT, Windows 95 & 98

Software: MS Office Suite, Lotus

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