Giuseppe Natale
US Permanent Resident at: 954-***-****
**** ** *** ****** - **********, FL 33317 *********@*****.***
Professional Profile
IT professional with over 12 years experience in information technology field utilizing technical and team leadership skills in projects management and database administration.
A positive and energetic person, ready to take on challenges and work hard towards the achievement of determined objectives.
Able to successfully complete multiple assignments on time while under pressure.
Able to work efficiently and carefully, hard worker and organized.
Fast learner on every matter when I have to do it.
Core Competencies and Technical Background
Project and Program Management.
Database administration support and solving of complex problems.
Oracle, SQL Server, MySQL, and shell programming
UNIX (Solaris, HP-UX, AIX), MS-Windows, Linux
Black Board, WebCT, WebStart, Illuminate, MS-Live Edu, PeopleSoft, Mindjet MindManager, Ms- Visio, BMC Remedy, Toad, SQL Developer, Oracle Application Express, Ms-Microsoft Office(Word, Excel, PowerPoint, Project, IE), Google Chrome, BMC Patrol, CRT, ITIL, HP Open View NNM.
WORK EXPERIENCE
January, 2008 – present, Senior Account Specialist - Vodafone Omnitel NV
- Assisting department of technology and others departments (i.e.: Finance, CRM, and Product&Services) in identifying, coordinating, and gathering requirements to meet business goals, maintenance needs, and change request for new and existing IT implementations and/or optimization of processes.
- Managing concurrent projects according to Software Development Life Cycle (SDLC).
- Collecting the financial values to determine the projected financial value of projects which will be discussed, together with the technical solution, at the steering committee in order to select the project to be implemented.
- Utilizing a collaborative and harmonic approach working with other IT units (i.e., designers, developers, analysts, network engineers, application support specialists, database administrators, and QA testers) in day-to-day
activities.
- Providing regular update meeting to the executive managers and other staff members.
- Developing and maintaining appropriate technical documentation for assigned projects (i.e.: feasibility analysis, user requirements, functional analysis, and Gantt project plan).
- Following a consultant approach making recommendations for general improvement of information management applications and processes.
September, 2004 – January, 2008, Database Administrator Team Lead - Vodafone Technology
Information Services - South Europe Data Center
- Responsible for overseeing the database administrator functions and managing a team of twelve people.
- Responsible for the timely resolution of issues/problems reported to the DBA team.
- Responsible in providing technical support in all stages of application development and solution design.
- Develop team members via coaching or identifying training requirements.
- Ensuring database security policies are enforced.
- Provide database telephone 2nd level support 24x7 (Virtual DBA).
- 2004-2006 participate at the Data Center project (startup and consolidation), where were migrated 1096
information systems from the Vodafone local Operating Companies to the Vodafone technology information services.
Giuseppe Natale
US Permanent Resident at: 954-***-****
5560 SW 8th Street - Plantation, FL 33317 *********@*****.***
July, 2000 – September, 2004, Oracle Database Specialist –Vodafone Omnitel NV
- Performing database installation, upgrades, and patches.
- Monitoring database performance, capacity, and sizing due to business growth with a constantly optimize of the infrastructures.
- Develop backup strategies.
- Providing database telephone 1st level support 24x7 following an on call rotation (Virtual DBA).
- Providing a test/pre-production environment for application support /development /design.
- Providing expert database support in database systems projects (physical and logical design).
- Interact with the customers facing unit (i.e. the service desk).
- Monitoring/configuring database replication using Quests Shareplex.
- Supporting of third party apps / tools i.e. TOAD, Shareplex, and performance and tuning.
September, 1999 – July 2000, Command & Control Center Operator - Vodafone Omnitel NV
- Monitoring and scheduling the entire information systems and all batch jobs using HP Open View NNM, BMC Patrol, and Autosys.
- Accountable to manage business critical/major incidents 24/7 (using BMC Remedy) and business continuity actions inside IT Operations ensuring the quickest possible resolution including management escalation, conference calls, involvement of expert teams, build up of task forces etc…
- Acting as interface towards management up to the head of IT Department to ensure regular information flow in
case of incidents.
May, 1998 – July, 1999, Consultant – Infostat (management consulting firm)
- Responsible for the identification and development of the best opportunities of the business: managing the import of the software and selling website space services.
- Accounting of firm’s finance; arrangement of financial covers and negotiations with banks and other financial companies.
- Participated at the main information technology fairs held in Italy and Colombia.
April 1997 – July 1998, Freelance for Equilibrium project ASL CE/1 – (public Health Care institution)
Junior Researcher, defined the problem and the objectives of the research, developed the research program and planned the survey, analyzed the data obtained from the research. Served as key interface point for the ASL R&D office and others Public institutions involved in the project
EDUCATION
2011 MSIT- Master's degrees in Information Technology, concentration in Information Technology
Management - Nova Southeastern University, Davie, FL
2003 Bachelor’s degrees, Statistical and Economic Sciences - Università degli Studi di Milano Bicocca - Milan, Italy
1997 Bachelor’s degrees, Statistics and Computer Science for Business Administration – Istituto Universitario Navale
- Naples, Italy
ACCREDITATION
1997 awarded and funded from Youth Entrepreneurship as the best business idea
1997-98 Computer Science teacher from private schools.
REFERENCES: Upon request LANGUAGES: Italian, Spanish, and English