Customer Service Sales

Rivera R Bishop

***** *. ********* ***. ***

Oklahoma City, OKC 73120

Phone: 405-***-****

Alt. Phone: 405-***-****

E-mail: ********@***.***

________________________________________

OBJECTIVE

Generate my skills and abilities to promote a positive working environment.

SUMMARY OF QUALIFICATIONS

Highly motivated creative and flexible. Especially skilled in customer service.

WORK EXPERIENCE

Customer Service (12/2009 - 1/2010)

Picture People, Oklahoma, OK

Sales

Handling credit card and cash transactions.

Handling and solving customer complaints.

Operating cash register and computer software.

Scheduling appointments and answering multi-phone lines.

Selling pictures to customers directly.

Greeting customers.

Checking customers in for appointments.

Image Enhancing

Data Entry

Cleaning

Childcare Provider (4/2006 - 10/2008)

YWCA, Oklahoma City, OK

Redirected children and recommended or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.

Instructed children in health and personal habits, such eating, resting, and toilet habits.

Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

Sanitized toys and play equipment.

Direct Care Specialist (6/2005 - 1/2006)

Pauline E. Mayers Shelter, Oklahoma City, OK

Cared for abused children in an institutional setting.

Monitored children and made sure they were in a safe environment.

Identified signs of emotional or developmental problems in children and brought them to parent's or guardian's attention.

Read to children and taught them simple painting, drawing, handicrafts and songs.

Photo Lab Technician (2/2004 - 3/2005)

Wal-Mart Neighborhood Market, Oklahoma City, OK

Trimmed edges of prints to enhance appearance, using scissors or paper cutters.

Placed identification on film as necessary.

Produced color or black-and-white photographs, negatives, and slides, applying standard photographic reproduction techniques and procedures.

Read work orders to determine required processes, techniques, materials, and equipment.

EDUCATION

3 years completed

Oklahoma State University

Oklahoma, OK

Currently seeking B.A.

University of Central Oklahoma

Edmond, OK

ADDITIONAL QUALIFICATIONS

Cosmetology License- 1996

Personal Computer, Ten Key, Fax Machine, Cash Register, Scanner, Printer. Cash Register, Multi-Phone

Typing (40-50wpm)

30 Hours Domestic Violence Training

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